South Africa - How to Cancel the Social Grant Application

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Procedure

Apply Online:

1. To Cancel the Social Grant Application, the applicant must visit the South African Social Security Agency’s website Online Link
2. In the given link, under the “Cancel My Application” tab, the applicant must select “click here to cancel online” option.
3. The applicant must enter the necessary details, and select the “Send Pin” option.
4. Now, the applicant will receive a 6-digit OTP to the mobile number.
5. The OTP number must be entered on the web page, and it will be verified.
6. After that, the applicant must select “Cancel my grant” option.
7. Now, a message will pop-up to confirm the cancellation of the grant option.
8. The applicant must select the “YES” option to continue with the cancellation.
9. Now, the grant will be cancelled.
10. There is no fee for cancelling the Social Grant application.
11. The social grant can be cancelled immediately after submitting the request on the portal.
    

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Required Documents

No physical documents are required for cancelling the social grant application.

Office Locations & Contacts

SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA)
Postal Address - Private Bag X55662, Arcadia, 0083.
Physical Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko & Pretorius Streets, Pretoria.
Tel No: 012 400 2000 / 0800 601 011
Fax No: 012 400 2257
Address & Contact Link
Location Link

Eligibility

The eligibility requirements to cancel the social grant application is:

• If the applicant’s conditions changed and if no longer the grant is needed or qualify for the special Covid-19 Social Relief of Distress Grant, the applicant may cancel the application.
  

Fees

There is no fee for cancelling the Social Grant application.

Validity

The cancelation is valid forever. However, if the applicant wants, the cancelled application can be reinstated on the web portal.

Documents to Use

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Sample Documents

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Processing Time

The social grant can be cancelled immediately after submitting the request on the portal.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

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e.g., The state office holds birth records since January 1908.

Required Information

• ID Number (13 Digit)
• Mobile Number
• Surname
  

Need for the Document

The document will help in cancelling the social grant of R350 for the applicant.

Information which might help

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Other uses of the Document/Certificate

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e.g., Birth Certificate can be used as proof of identity.

External Links

External Link

Others

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