South Africa - How To Replace your lost or damaged matric certificate

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Procedure

Apply In-Person:

1. To apply for replacing your lost or damaged Matriculation certificate in person, the applicant should visit the office of Department of Basic education or office of any Provincial Education Department.
2. The contact details and address information of the DBE can be found in the following link: Link Details of PED offices are also available under the “Provincial Offices” section in the above link page.
3. Visit the office of any of the above mentioned departments and get the Application for obtaining Replacement for Lost or damaged matric Certificate from the respective authority/counter as directed.
4. Fill the application form as applicable to your requirement and relevant information. Make sure that you have all the documents listed in the “Required documents” section of this page.
5. Attach all the documents with the completed Application form and submit it to the respective department at the office of any of the above mentioned departments. And pay the required amount of fees as directed, at the office.
6. After submission, the application form and attached documents will be verified and validated correspondingly by the concerned officials.
7. When the officials find the application and documents in order, they will amend necessary proceedings for the replacement of the Matriculation Certificate.
8. Once the Matriculation Certificate is all ready to be replaced, it will be issued to the applicant through the means that he/she had mentioned in the application form.

Apply through post

1. To apply for replacing your lost or damaged Matriculation certificate through post, the applicant should submit the application to the office of Department of Basic education or office of any Provincial Education Department by post.
2. The postal address can be found below the Physical address in the following link: Link
3. Click on the following link to download the Application for obtaining Replacement for Lost or damaged matric Certificate: Link
4. Fill the application form as applicable to your requirement and relevant information. Make sure that you have all the documents listed in the “Required documents” section of this page.
5. Attach all the documents with the completed Application form and submit it to the respective department at the office of any of the above mentioned departments through post.
6. Also attach the fees by postal order or cheque along with the application package.
7. After submission, the application form and attached documents will be verified and validated correspondingly by the concerned officials.
8. When the officials find the application and documents in order, they will amend necessary proceedings for the replacement of the Matriculation Certificate.
9. Once the Matriculation Certificate is all ready to be replaced, it will be issued to the applicant through the means that he/she had mentioned in the application form.

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Required Documents

• Original or certified copy of Identity document
• Affidavit for specifying the status of your certificate
• Original national/senior certificate (if damaged)
• Prescribed fee

Office Locations & Contacts

Department of Basic Education South Africa Head Office
Physical Adsress:222 Struben Street
Pretoria Central,
Pretoria 0001
South Africa
Postal Adsress:Private Bag X895
Pretoria,
0001
South Africa
Tel: 0800 202 933
Tel: 012 357 3000
Tel: 012 357 4511/3
Email: [email protected]
Email: [email protected]
Website link

Eligibility

• Any person, whose matriculation certificate is lost or damaged, can apply for replacement.
• In case of damaged Certificate, the replacement will come into amendment only when the old one is submitted to the office.

Fees

• Replacement certificate: R118.00
• Statement of results: R47.00

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Application form: Link

Sample Documents

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Processing Time

The DBE or PED probably requires four to six weeks to issue the Replacement.

Related Videos

Videos explaining the procedure or to fill the applications.
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Instructions

• Applying for your lost or damaged matric certificate might differ from one province to another.
• You can pay the prescribed fee by postal order at the Post Office, cash at DBE / PED office or by cheque.
• You can obtain your statement of results immediately. For records not on the system, it will take longer as records needs to be retrieved from the Archives and loaded on the system.

Required Information

• Particulars of applicant
• ID number
• Address details
• Contact details
• Examination information

Need for the Document

A Replacement is sought when the National Senior or matriculation certificate has been lost or damaged by any means.

Information which might help

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Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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