South Africa - Apply for Debt Counsellors License

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Procedure

Apply In-Person:

1. To Apply for Debt Counsellors License, the applicant has to approach the National Credit Regulator offices link
2. An application form will be provided to the applicant by the concerned officer. Or the applicant can download the application form from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has to attach all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as mentioned in “Fees” section of this page.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. An acknowledgment receipt will be provided. Please save it for future reference.
10. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
11. Once the process gets completed, the applicant gets the call from the office regarding the application.
12. This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

Apply by Mail

1. To Apply for Debt Counsellors License, the applicant has to mail the completed application to the National Credit Regulator offices link
2. An application form will be provided to the applicant by the concerned officer. Or the applicant can download the application form from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has to attach all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Mail all the documents with the completed form to the National Credit Regulator office.
7. The mailing address is given in “Office Locations & Contacts” section of this page.
8. The applicant has to pay the prescribed fee as mentioned in “Fees” section of this page.
9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
10. An acknowledgment receipt will be provided. Please save it for future reference.
11. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
12. Once the process gets completed, the applicant gets the call from the office regarding the application.
13. This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

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Required Documents

• Completed application form link
• A certified copy of your identity or passport document. If non south African Citizen, please provide a certified copy of valid work permit
• A certified copy of your Matric Certificate or equivalent NQF Level 4 qualification issued by the South African Qualifications Authority (“SAQA”). If it is a foreign qualification, please provide an evaluation certificate issued by the South African Qualifications Authority (“SAQA”).
• A certified copy of your debt counselling certificate issued by an NCR (National Credit Regulator) accredited training service provider.
• Proof of registration with the South African Revenue Services (SARS).
• A copy of your Curriculum Vitae (“CV”) detailing your academic qualifications, full names of previous and current employers, dates of employment, responsibilities and experience obtained during each period of employment.
• A Criminal Clearance Certificate issued by the South African Police Services (SAPS) or other Service Provider listed in the annexure attached hereto marked A. The clearance certificate must not be older than six (6) months. (Please create a link)
• Proof of payment of the registration fees:
• A letter from the bank confirming your banking details or a copy of a cancelled blank cheque or a stamped bank statement.

Office Locations & Contacts

NATIONAL CREDIT REGULATOR
127 - 15th Road
Randjespark
Midrand, 1683
232-15th Road (Call-Centre, Complaints and Investigations Department)
Randjespark
Midrand, 1683
Phone - 011 554 2700
Email: [email protected] , [email protected]
Complaints: [email protected]
NCR Reception: 011 554 2700
NCR Call Centre: 0860 627 627
Address and Contact Link

Eligibility

• Applicant must be 18 years or older
• Must have a grade 12 certificate or equivalent level 4 qualification issued by the South African Qualifications Authority in terms of regulation 10 (a) (i).
• Must successfully complete a debt counselling course approved by the National Credit Regulator
• Must have a minimum of two years full time working experience in any of the following fields;
  • Consumer Protection;
  • Complaints Resolution;
  • Consumer Advisory Services;
  • Legal or Paralegal Services;
  • Accounting or financial services;
  • Education or training of individuals;
  • Counselling of individuals;
  • General Business Environment.
• Must not be subject to an administration order as contemplated in section 74 of the Magistrate ‘s court Act 32 of 1944
• Must not be subject to debt re-arrangement as contemplated in section 86 and 87 of the National Credit Act.
• Must not be engaged in, employed by or acting as an agent for a person that is engaged in –
  • Debt collection;
  • The operation of a credit bureau;
  • Credit provision.
• The person must demonstrate ability to manage his / her own finances at the time of applying for registration as well as providing counselling or transfer of skills

Fees

• Non-refundable application fee of R550;
• Initial registration fee R500;
• Branch fee of R250 per location or premises at or from which the applicant conducts registered activities.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Application form link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name of applicant
• Legal status (Please tick appropriate box)
• CIPRO/other official registration number
• Date of commencement of trading
• Financial Year-End
• Income Tax registration number
• VAT registration number
• Contact detail of the Applicant
• Education & Experience
• Details of Business Premises

Need for the Document

• Debt Counselling is a formal legal process that provides for a consumer to be declared over indebted and for the Debt Counsellor to negotiate a restructured payment plan and obtain a court order confirming the new repayment plan.
• Any individual who wants to work as a debt counsellor has to have a valid license regarding the same to do the job legally.

Information which might help

For more Information link

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.