Scotland - Apply for Job Centre Plus Card

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Procedure

Apply In-Person:

1. To Apply for Job Centre Plus Card, the applicant has to approach the Local Jobcentre Plus office – link

Note: To find the address of your Jobcentre Plus office, please enter your full postcode.

1. Meet the concerned officer and ask for a travel discount card.
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant must fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant must attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant will need to pay a £10 refundable deposit for the card.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. The Work Coach will provide you with a Jobcentre Plus Travel Card if you are eligible
10. Your Work Coach will provide you with a form in which will be endorsed with a dated Jobcentre Plus stamp.
11. Please then take the completed form to a station Ticket Office and present the form with your Jobcentre Plus Travel Discount Card as photo ID
12. The Ticket Office staff member will then give you your train ticket
13. This entire process can be completed within 3 days or as per the timeline advised by the respective department authority.

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Required Documents

• Benefit statement
• Photo ID

Office Locations & Contacts

Jobcentre Plus
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
Welsh language: 0800 328 1744
Local Jobcentre Plus office - link
Note: To find the address of your Jobcentre Plus office, please enter your full postcode.

Eligibility

To be eligible for a Jobcentre Plus Travel Discount Card in Scotland, you must meet the following criteria:

• You must be claiming one of the following benefits:
• Jobseekers Allowance (JSA)
• Universal Credit (UC) for 3-9 months (18–24-year-olds) or 3-12 months (over 25s)
• Income Support
• Employment and Support Allowance (ESA)
• Incapacity Benefit
• The applicant must be resident in Scotland.
• The applicant be aged 16 or over.
• The applicant must have a valid National Insurance number.
• The applicant must be able to travel to and from your job, training, or education.

In addition to the above criteria, you may also be eligible for a Jobcentre Plus Travel Discount Card if you are:

• A care leaver aged 16-20
• A young person aged 16-24 who is not claiming benefits but is in education or training
• A disabled person who is claiming benefits
• A person who is homeless or at risk of homelessness

Fees

• The applicant will need to pay a £10 refundable deposit for the card.

Validity

• The card is valid for 12 months and can be renewed if you are still eligible.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
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Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name of the local council
• Name of the applicant
• Address
• Email
• Telephone
• Date of birth
• Gender
• National Insurance Number

Need for the Document

• The Jobcentre Plus Travel Discount Card in Scotland is a card that gives you 50% off the cost of travel on all Scotland's rail transport services, including ScotRail, Caledonian Sleeper, and Northlink Ferries. It also gives you a 30% discount on bus travel on most local bus operators in Scotland.

Information which might help

• For more information – link

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

link

Others

More information which might help people.