Qatar - Apply for a Pensioner Card

Advertisement

Procedure

• Civil and military pensioners may submit a request to the General Retirement and Social Insurance Authority (GRSIA) to print a pensioner card through which they can get the services available via the discount program provided by GRSIA.
  

Apply Online

1. Civil and military Pensioners can an application for a pensioners card online by visiting Qatar Official e-Government Portal Hukoomi through the following link to make the application.
2. Once on the homepage , you should login to Hukoomi e-Government Portal by clicking on the “Log In” link at the top right hand side of the homepage using your Hukoomi credentials .

   • If you have not registered for Hukoomi e-Government Portal, you have to register so as to get the username and password to access this service. You can register for an account through the following steps.

   1. Click on the “Register” link on the top right hands side of the homepage to begin creating your account.
   2. Fill in the required fields (personal number and mobile number)
   3. Click on the box next to the sentence 'I'm not a robot' and a group of questions will appear for you to answer
   4. Click on the “Receive Code by SMS” button in order to send the code to your mobile
   5. Enter the code you received on your mobile
   6. Click on the “Next” button in order to complete your registration
   7. Fill in all the required fields
   8. Click the box next to the sentence 'I'm not a robot' and a group of questions will appear for you to answer
   9. Click on the “Register” button in order to complete the registration process

3. Once logged in, Choose “Request Pension Card” from the “Pensioners Services” list, and fill out the online form entering all the required information
4. Once done, attach your personal passport photo and click on the “Submit” button to send the request.
5. The authorities will verify your request and validate the submitted information
6. After verification process, the civil pension card will be processed. The applicant will be later requested to collect pensioners card on a specified date. This usually takes a period of one to two days.

Apply In-Person

1. Civil and military Pensioners can an application for a pensioner’s card in person by making an application with the General Retirement and Social Insurance Authority (GRSIA). This can be done by visiting the GRSIA Headquarters and approaching the customer service desk. The contact information of the GRSIA Headquarters can be found in the “Office location and Contacts” section of this page.
2. At the customer service desk, make a request for the pensioner card. Here the customer care representative will ask you to provide some required information and documents so as to process the pensioners card .
3. Provide the required information and documents to the customer care representative. These documents include.

   • QID card Pensioner
   • Military card of Pensioner
   • Passport photo copy

4. The authorities will verify your request and validate the submitted document(s).
5. After verification process, the civil pension card will be processed. The applicant will be later requested to collect the pensioners card on a specified date. This usually takes two to three days.

Advertisement

Required Documents

1. QID card of Pensioner
2. Military card of Pensioner
3. Passport photo copy
4. Any Other Document as requested by authorities.

Office Locations & Contacts

General Retirement & Social Insurance Authority - Head Office
Mohammed Bin Thani Service Rd,
Doha, Qatar
Tel: +974 4409 0000
E-mail: [email protected]
Website: GRSIA Website

Eligibility

• Qatari Civil and military pensioners are eligible to make the application.

Fees

• No fees are required for this service.

Validity

• The card is valid forever.

Documents to Use

 Please attach documents that can be used by people. e.g. links

Sample Documents

 Please attach sample completed documents that would help other people.

Processing Time

• The processing time is two to three days.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
 e.g. The state office holds birth records since january 1908.

Required Information

1. Name of Pensioner
2. QID Number of Pensioner
3. Contact information of Pensioner

Need for the Document

• The pensioner card allows Civil and military pensioners to get the services available through the discount program provided by General Retirement and Social Insurance Authority (GRSIA).

Information which might help

• The applicant should be registered in the National Authentication System “Tawtheeq”.
• This service requires three working day to be completed.
• This service can be obtained online 24/7 or through the Customer Service from Sunday to Thursday from 7:00 am to 2:00 pm.
• For any inquiries or assistance, please contact the Call Center at (183) which is available around the clock..

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
 e.g. Birth Certificate can be used as proof of identity.

External Links

• Request Pensioner Card

Others

More information which might help people.