Newfoundland and Labrador - View or Update Canada Pension Plan Statement of Contributions

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Procedure

Note: Generally, viewing the Canada Pension Plan Statement of Contributions can be done online using My Service Canada Account or mailing address of Canada Pension Plan whereas updating any incorrect information can be done only through mail.

Apply Online

• Using GC Key
  

1. To view Canada Pension Plan Statement of Contributions online using GC Key, the applicant has to visit the following apply online link
2. Visit the link and scroll down to the bottom, then click “Start now” button.
3. In the page that opens, enter the user details in the respective fields and then click “Sign In” button, if applicable.
4. Or, click the “Sign Up” button to create an account. Click “I accept” button and type an appropriate username in the next tab.
5. Click “Continue” button and create a password for the new account in the next tab, then click “Continue” button.
6. Create Recovery Questions, Answers and Hints in the next page and click “Continue” button. Click “I agree” button in the next page.
7. In the next page, there will be two options to help verifying user’s identity. Select an applicable option.
8. Once signed in with GC Key and have verified the identity, the applicant should create their MSCA profile.
9. Follow the onscreen instructions and complete the profile creation. Proceed to sign in using the Username and Password.
10. After profile creation, locate the applicable option to view the Canada Pension Plan (CPP) Statement of Contributions and click on it.
11. The applicant can also click on the applicable option to print the CPP Statement of Contributions to look on it at his/her convenience.
    

• Using Bank account
  

1. To view Canada Pension Plan Statement of Contributions online using bank account, the applicant has to visit the following apply online link
2. Visit the link and click “Start now” button which will be at the bottom of the page.
3. List of financial Sign-In Partners will be displayed in the next page, from which the applicant has to select one in which he/she has subscribed online banking.
4. Respective online banking portal will be opened, login into it using the user credentials.
5. After logging in, there will be two options to help verifying the applicant’s identity. Select an applicable option.
6. Once verified the identity, the applicant should create their MSCA profile.
7. Follow the onscreen instructions and complete the profile creation. Proceed to sign in using the Username and Password.
8. After profile creation, locate the applicable option to view the Canada Pension Plan (CPP) Statement of Contributions and click on it.
9. The applicant can also click on the applicable option to print the CPP Statement of Contributions to look on it at his/her convenience.
   

Apply through mail

1. To view or update Canada Pension Plan Statement of Contributions through mail, the applicant has to send an application to the Contributor Client Services through mail.
2. First, the applicant who wants to get a copy of the statement has to compose a request letter.
3. Employed Individuals who needs to correct/update any incorrect information regarding their contributions and earnings data, should get a signed letter on company letterhead from each of their employers.
4. The letter should confirm all the applicant’s earnings and contributions to the Canada Pension Plan for the year(s) in question.
5. List of other documents to be sent in support of the application can be found in the “Required Documents” section of this page.
6. Combine the letter of request and other required documents together and send it through a suitable mail service.
7. Mailing address, to which the request should be mailed, is as follows: Contributor Client Services, Canada Pension Plan, Service Canada, PO Box 818, Station Main, Winnipeg, MB R3C 2N4.
8. Upon receipt of the necessary information, the CPP office processes the applicant’s request and completes it as required.
   

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Required Documents

To view CPP Statement of Contributions:

• Social Insurance Number
• GC Key User ID
• Online Banking information
• Personal access code (PAC)
• Request letter (through mail)
  

To update information:

• Copy of T4 slip(s) (earnings and contributions information)
• Signed letter on company letterhead from each of their employers
• Copy of T1 annual income tax return
• Notice of Assessment for the year(s) in question
  

Office Locations & Contacts

Service Canada,
100, Hebron Way,
St. John's,
Newfoundland and Labrador
Phone: +1 800-622-6232
Website link
Contact link

Mailing address:
Contributor Client Services,
Canada Pension Plan,
Service Canada,
PO Box 818,
Station Main,
Winnipeg,
MB R3C 2N4

Eligibility

• Any person in Newfoundland and Labrador, who has been receiving the Canada Pension Plan benefits, can apply to view or update their statement of contributions.
• The applicant should have valid GC Key User ID or an active bank account with online banking facility.
  

Fees

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Validity

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e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

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Instructions

• Check the accuracy of your statement, particularly your name, address, date of birth and pensionable earnings and contributions. You should compare these amounts to any previous T4 tax information slips.
• If you disagree with any of the figures, contact Canada Pension Plan immediately link
• A discrepancy could affect the amount of your future CPP benefits, including the post-retirement benefit.
  

Required Information

• Applicant’s name and other details
• Social Insurance Number
• Name of the applicant’s bank/financial institution
• Branch/transit number
• Account number and other information
• Earnings information
• Contributions information
• Income tax information
  

Need for the Document

• The Canada Pension Plan (CPP) uses a Statement of Contributions to keep a record of your pensionable earnings and your contributions to the Plan. Your statement shows your total CPP contributions for each year and the earnings on which your contributions are based.
• It also provides an estimate of what your pension or benefit would be if you and/or your family were eligible to receive it now. The Statement of Contributions can also assist you in your retirement planning.
  

Information which might help

• The online printed version of your CPP Statement of Contributions is considered a legal document unless contested in court. If it is being contested, you will need an official paper version.
• Use My Service Canada Account or contact Canada Pension Plan directly to ask us to send you an official paper copy of your Statement of Contributions: contact link
  

Other uses of the Document/Certificate

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