Netherlands - Replace Lost Vehicle Registration Certificate

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Procedure

Replace vehicle registration certificate online:

1. Click Link- Apply for replacement vehicle registration certificate and registration code. Note: Not available in English.
2. Provide all required information.
3. Pay the fee using iDEAL.
4. RDW will send you an e-mail including the application details.
5. After RDW is done processing your application it will send your new vehicle registration card. Aside from that you will also receive a letter containing a registration code. The code will be sent one working day after the vehicle registration card was mailed to you. It is important to store the registration code well and keep it separate from the vehicle registration card. The vehicle license number remains the same. Note: RDW always sends the vehicle registration card and the registration code to the person to whom the vehicle has been registered (to the address registered with the municipality).
   If your vehicle is owned by a lease or a financing company, you will only receive the vehicle registration card, the registration code will be sent to the lease or financing company.
6. Once you have received the new vehicle registration card, you can destroy any former paper vehicle registration certificate parts that you have. This is to prevent any confusion, as these parts are no longer valid.
   If a vehicle registration card has already been issued for your vehicle, the former registration code should be destroyed. After issuing a new registration code, the former one is no longer valid either.

No refund

In case you have found your missing vehicle registration certificate shortly after applying for a replacement vehicle registration certificate, you cannot stop your application nor get a refund.

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Required Documents

List down the documents required for successfully completing the procedure.

e.g.
1. Proof of child birth from the Hospital.

Office Locations & Contacts

Netherlands Vehicle Authority (RDW)

Available from 08.00 till 17.00 o'clock.

If you are calling from abroad call: :+31 598 39 33 30.

Other contact number: 0900 0739 ( 0,10 per minuut)

Offices

Eligibility

Online Application

You can only apply for a replacement vehicle registration certificate if:

the vehicle was registered under your name, or if the application is done on your behalf. If you have a company and the vehicle has been registered to this company, you will need to apply for a replacement vehicle registration certificate as a company.

Online application NOT possible

If you have a special vehicle registration certificate (a traders license number, for instance), the owner has passed away or your vehicle has been bought through an alternative channel (an auction, for instance), you cannot always apply for a replacement vehicle registration certificate online.

Fees

Explain the fees structure which is required for obtaining the certificate/document.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

When will you received your vehicle registration card after applying online:

• Application done before 8 PM > card will be sent on the next working day.
• Application done after 8 PM > card will be sent within 2 working days.
• Application done Friday after 8 PM or during the weekend > card will be sent the following Tuesday.

You will need to add 1 working day for sending the registration code.

If RDW needs more information based on your application, it might take longer for you to receive your new vehicle registration card.

Note: The actual delivery moment of your vehicle registration card and the registration code depends on the mail services. If you have not received your vehicle registration card 5 working days after your application, you will need to inform RDW about your situation you may also click the link to know more - Link(the information is only available in Dutch).

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Instructions

If you have not lost your paper vehicle registration certificate or if it has not been damaged, but you do want a vehicle registration certificate in a credit card format (vehicle registration card), you must use the Exchange paper vehicle registration certificate service (which is only available in Dutch).

Required Information

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Need for the Document

You can replace your lost or damaged paper vehicle registration certificate, or part of it, or your vehicle registration certificate in a credit card format (vehicle registration card), by requesting a replacement online.

Information which might help

RDW is the Netherlands Vehicle Authority responsible for the licensing of vehicles.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

RDW

Others

More information which might help people.