Mauritius - Online Submission of Customer Feedback at Regional Cooperative Centre (RCC)

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Procedure

Apply Online

1. To Apply Online Submission of Customer Feedback at Regional Cooperative Centre (RCC), the applicant must visit the Government Portal of Mauritius and locate the customer feedback form. link
2. The applicant must read through the form carefully and answer any questions that appear in order to complete the application correctly.
3. The applicant needs to fill in the form accurately and completely, ensuring that all required information is provided.
4. When submitting their feedback, the applicant should attach any required documents, which can be found under the "Required Documents" section of this page.
5. A fee for this procedure is has to be paid as per the authority’s request.
6. Before submitting the form, the applicant should make sure to double-check for any spelling and grammar errors.
7. After completing all required fields, the applicant can click the 'Submit' button at the bottom of the page to submit the form.
8. The RCC will send an email to confirm that the applicant's feedback has been received.
9. Keep track of the applicant email inbox to check for any new replies or notifications from the RCC about their feedback.
10. The applicant should contact the RCC again if there has been no response in a timely manner.
11. Once the applicant has responded to their feedback, take the necessary steps to address any issues presented.
12. Ensure the applicant's contact information is up-to-date in case the RCC needs to communicate with the applicant.
13. If needed, the applicant must provide the additional information when asked by the RCC.
14. The applicant should provide additional information regarding their feedback, if requested by the RCC.
15. The applicant must follow the instructions provided by the RCC in order to resolve any issues.
16. It is important to record all communications with the RCC in order to keep track of any progress being made by the applicant.
17. The processing time for this procedure takes 1-2 business days to process customer feedback.

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Required Documents

• A valid government-issued photo identification document such as a passport or driver's license.
• A copy of a recent utility bill (water, electricity, phone, etc.) as proof of residence.
• A valid credit/debit card with sufficient balance to cover the cost of the online submission.
• A completed online feedback form.
• A signed agreement to the terms and conditions of the online submission process.

Office Locations & Contacts

Corporate and Business Registration Department  
Address: One Cathedrale Square Building, Jules Koeing Street,    Port_Louis
Republic of Mauritius
Tel No: + (230) 202-0600
Fax No:  +(230) 212-4480
Email: [email protected]
Contact link
Location link

Eligibility

Anyone living in Mauritius is eligible to submit customer feedback to the Regional Cooperative Centre (RCC).

Fees

A fee for this procedure is has to be paid as per the authority’s request.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

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Processing Time

The processing time for this procedure takes 1-2 business days to process customer feedback.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Name
• Contact information (email address and phone number)
• Address
• Details of the experience with Regional Cooperative Centre (RCC)
• Suggestions or ideas to improve the services provided at RCC
• Any additional comments or feedback

Need for the Document

• Submitting customer feedback at the Regional Cooperative Centre (RCC) in Mauritius is important in order to provide the center with valuable information on how customers feel about the services they receive.
• This feedback can be used to improve and develop services and provide better customer service.
• By submitting customer feedback, customers can also have their opinions and suggestions heard, which can help to improve the service provided by the RCC.
• Additionally, it can provide the center with an insight into what customers want and need and enable them to make better decisions when it comes to the services they offer.

Information which might help

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Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.