Malaysia - Online Police Clearance Certificate (Certificate of Good Conduct)


Step 1 : First one has to make sure that all the required documents are in hand to apply online. If you would like to know about the documents that are required for this procedure, please visit the following link : Required Documents for Police Clearance Certificate
Step 2 : Please use the following link to apply online : Apply Online.
Step 3 : In this page select “Letter of Good Conduct (SKB)” option under “e-Consular” section. Refer the below image where it is highlighted in RED.

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Step 4 : Now login using the credentials and hit “Login” tab which is highlighted in RED in the below image. If not a registered user, please use the “First time login? Click here.” Which is highlighted in Yellow, to register and then login.

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Step 5 : If you choose the option for registration then the registration page will be displayed. Enter the valid information and click “Register” tab which is highlighted in RED in the below image.

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Step 6 : After successful registration, a popup will be generated. Please click “OK” tab which is highlighted in RED in the below image to go back to the login page. Then use the valid credentials to make login.

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Step 7 : Once login, Click Application for Certificate of Good Conduct option and follow the screen prompt to complete the online application process for further processing.
Step 8 : Please save the acknowledgement for future reference. Login again to check the status of application using the details as per acknowledgement.
Step 9 : Certificate can be collected at Consular Division, Ministry of Foreign Affairs in Putrajaya, Malaysia or Malaysian High Commission in respective country.
Step 10 : Fee of RM20.00 in cash/money order/bank draft payable to Malaysian High Commission. Letter of authorization for collection on behalf of the applicant.
Step 11 : If collection by post, then attach An A4 size self-addressed envelope with the above set of documents.