Kenya - How to Remit the National Hospital Insurance Fund (NHIF) Contribution

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Procedure

• The National Hospital Insurance Fund (NHIF) is a Universal health coverage (UHC) that covers the nuclear family which includes the principal member and legally declared spouse and children. NHIF Branches contact details
• Members (contributors) can remit their NHIF contribution using the following methods: NSSF Kenya payment deadline for any month is the 9th day of the following month.
  • Direct Bank deposit
  • Redeeming Safaricom Bonga Points
  • Mobile banking

Apply in Person
The remit of NHIF contribution via Direct Bank Deposit

1. Members (contributors) can remit their NHIF contribution by direct bank deposit in various banks like Equity Bank, National Bank (NBK), Kenya Commercial Bank (KCB), and Cooperative Bank (Note: NHIF Printed Banking slips are available in the fore-mentioned banks).
2. Contributors can either deposit Ksh 500 for every month or Ksh 6000 for the whole year, the depositor is issued with a bank deposit slip as proof of payment.
3. Upon receipt of the member’s contribution the NHIF system will automatically update the member’s contribution status automatically.

Apply via Mobile Application
The remit of NHIF contribution via Mobile banking

1. Registered MPESA customers, should go to the MPESA Menu >> Lipan an MPESA>>Pay bill Enter 200222 as the pay bill number >>Enter your National Identification Number as the Account Number.>> Enter the amount (Ksh 500 for every month or Ksh 6000 for the whole year) >> Enter your MPESA PIN Number. To complete the transaction process.
2. The contributor will receive a message from MPESA confirming the reduction of the payment from your MPESA wallet, this is proof of payment.
3. Upon receipt of the member’s contribution the NHIF system will automatically update the member’s contribution status.

The remit of NHIF contribution by Redeeming Safaricom Bonga Points

1. Members (contributors) can remit their NHIF contribution by redeeming their Safaricom Bonga points.
2. Dial the USSD code*126#, navigate to Lipa Na Bonga, then indicates PayBill Number as 200222, and the account number as their National Identification Number. To complete the transaction.
3. The contributor will receive a message from Safaricom notifying/ confirming the Bonga Points deduction value of either deposit Ksh 500 for every month or Ksh 6000 for the whole year.
4. Upon receipt of the member’s contribution the NHIF system will automatically update the member’s contribution status.

Please note:

• Registered NHIF members in the formal sector employees (members) contributions are deducted and remitted to the Fund by their employers. This is done by Cheque or through E-banking.

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Required Documents

• No supporting documentation is required for this service.

Office Locations & Contacts

National Hospital Insurance Fund (NHIF)
Headquarters | Nairobi Branch
Address: NHIF Building, Community Area, Ragati Road​
P.O BOX: 30443 - 00100, Nairobi, Kenya
Fax: (020) 271 4806
Toll Free - 0800 720 601​​

Additional Phone Numbers:
020-2731249 | 020-2731250
020-2731252 | 020-2731254
020-2731255 | 020-2731256
020-2712733 | 020-2714794
020-2710335 | 020-2723297

Email Address:
General: [email protected]
Enquiry: [email protected]
Complaints: [email protected]
Fraud: [email protected]
NHIF Branches contact details
NHIF Website

Eligibility

• Every registered self-employed or employed member is required to make a monthly/ yearly contribution to their accounts.

Fees

• For members under the voluntary category, they pay Kshs.500 per month (Kshs.6000 per annum).
• For those in formal employment, contributions are made as per their income.

Validity

• Members can make a monthly contribution of Ksh 500.00 or a payment of the whole year Ksh 6000.00.
• For monthly contributors’ members are required to pay on or before the 9th of the following month to avoid penalties.
• If payments are made after the 9th of the following month, then a penalty of 50% (KES 250) of the voluntary monthly contribution will be surcharged. A member will be required to pay outstanding arrears and/or penalties to access services.

Documents to Use

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Sample Documents

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Processing Time

• The processing time is within a few minutes when the remit is made via mobile transaction and after a day where the remit is made by bank deposit.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

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Required Information

• Members full names
• Member identification document number (ID card/ Passport/ Alien Card)
• Amount to be deposited (Min Ksh 500 or Max Ksh 6000)
• MPESA PIN

Need for the Document

• This is the process of remitting NHIF contribution by a member to their NHIF health care cover
• National Hospital Insurance Fund – (NHIF) covers outpatient services including consultation fees, physiotherapy services, drug dispensation, laboratory examinations, wellness and counseling, health education, and immunization.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

National Hospital Insurance Fund (NHIF)

Others

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