Jammu and Kashmir - Book Complaint about Incorrect EB Meter

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Procedure

Apply In-Person:

1. To Book Complaint about an Incorrect EB Meter, the applicant has to approach the J& K POWER DEVELOPMENT DEPARTMENT link
2. The applicant has to write a written complaint letter for EBI.
3. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
4. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
5. Submit all the documents with the completed form to the concerned officer.
6. There is no fee for complaining EB meter.
7. After receiving the letter, the concerned authority will check the submitted letter and document. If all are in place, the letter will be accepted.
8. The authority will visit the site for checking the EB meter.
9. This entire process can be completed within a week or as per the timeline advised by the respective department authority.

Apply online

1. To Book Complaint about an Incorrect EB Meter, the applicant has to use the given following link
2. Enter all the details in the given page with the complaint category and description.
3. Once completed, the applicant has to click the “Submit” button.
4. In the webpage, the complaint 10- digit number will be given.
5. Keep the number for checking the complaint status.
6. The applicant can check the status in the given following link
7. The complaint request will be forwarded to the respective officer.
8. A technician will visit the premises as per the address mentioned in the application.
9. The officer will check the meter, if it is fault, the meter will be removed.
10. The applicant has to check the status of further details in the above-mentioned link.
11. The authority will visit the site for checking the EB meter.
12. This entire process can be completed within a week or as per the timeline advised by the respective department authority.

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Required Documents

• Request letter
• EB bill

Office Locations & Contacts

J& K POWER DEVELOPMENT DEPARTMENT
Transport nagar, Jammu,
Pin code -180006
Jammu and Kashmir - India
Phone No.: +91 0191 256 0799
Contact link

Eligibility

• Any Person who intends to Book a Complaint about an Incorrect EB Meter is eligible to make this procedure.

Fees

• There is no fee for complaining EB meter.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within a week or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• contact number
• District
• State
• EB number

Need for the Document

• If the meter is faulty/damaged or not functioning, then the consumer should immediately report to the concerned electricity billing /sub-division office as applicable and get it repaired/replaced/get a new meter. It is the sole responsibility of the customer to make sure the safety of meters.

Information which might help

Causes of the electric meter stoppage.
If the applicant's power goes out and there is no electrical outage in the applicant's area, the applicant could have a broken electric meter. Sometimes, heavy storms can cause the electric meter to break or pull away from the home. If the connection is broken from the meter to his/her home, it stops working and so does the power.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.