Ghana - Obtain a Toll Free Number

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Procedure

Apply In-Person:

1. To Obtain a Toll Free Number in Ghana, the applicant must visit the National Communication Authority or Ministry of Communications. Contact link.
2. Applicant must obtain the application form from the relevant department.
3. The applicant has to make sure that he or she has all the required documents that are required for this process to be successful and they can be found under the "Required Documents" section of this page.
4. Attach all the required documents to the filled form and submit them to the attending official, who will verify the documents.
5. A fee for this procedure is free of charge.
6. Upon payment of the entire required application fees, the applicant will be issued the applicant’s Toll Free Number and if the applicant an active prepaid line it can be converted to post-paid line as per the applicant’s request.
7. Generally, the processing time for this procedure takes immediately.

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Required Documents

• National Identity Card.
• Photocopy of a valid identification document (national ID, passport)
• Any utility bill (water bill, electricity bill etc.)
• A current bank statement
• Recommendation letter (stamp LC letter etc.)
• Certificate of incorporation
• Trading licenses
• Mobile SIM card line

Office Locations & Contacts

Location: Accra
Address: National Communications Authority
NCA Tower, KIA, 6 Airport By-pass Rd, Accra, Ghana
JR3F+FC Accra, Ghana
Complaint hotline: +233(0)307011419
Complaint email: [email protected]
Contact number- +233(0)302 776621/771701
Email id: [email protected]
GPS address: GL-126-7029
Website Link
Contact link
Location link

MINISTRY OF COMMUNICATIONS
5th & 6th Floors, MOC Office Complex
Abdul Diof Road, Ridge. Accra. Adjacent to Kofi Annan ICT Centre of Excellence
HR54+MX Accra.
Postal address: [P.O.Box Link] M38, Accra. Ghana
Digital Address: GA-079-0539
Telephone: 233-302-666465
Fax: 233-302-667114
Email id: [email protected]
Contact number: +233302666465
Location link
Contact link

Eligibility

• All Person/people residing in Ghana of who want to Toll free Number can apply for this application.

Fees

• A fee for this procedure is free of charge.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time for this procedure takes immediately.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

Required Information

• Name of the applicant
• Birth of the applicant
• Nationality of the applicant
• Identification documents number
• Current date
• Email/postal address of the applicant
• Physical address
• Mmobile number (pre-paid )
• Serial number of the line.
• Gender of the applicant.
• Signature of the applicant.
• Amount to be paid on a monthly basis.
• Business/company name.
• Signature of the applicant.

Need for the Document

• These phone numbers give the applicant business an international presence, without necessitating expensive and time consuming relocation. Applicant’s Toll Free Number package also comes free with advanced call forwarding features that can help the applicant’s business by streamlining incoming calls and improving customer service standards.

Information which might help

• In exercise of the powers conferred on the minister responsible for communication by section 97 of the electronic communication Act, 2008, (Act 775) these regulations are made this 17th day of February, 2011.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.