Botswana - Obtain Pharmacy Service

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Procedure

Apply In Person

1. The Ministry of Health & Awareness (MoH), Department of Public Health office with the aid of public and private registered hospitals and clinics offers services such as Medical Services that includes’ Pharmacy Services. MoH Contact & Map Details.
2. Patients that require Pharmacy Services can obtain such services from local health centres/clinics, which are small hospitals with minimal facilities, yet they offer services like the big hospitals.
3. Pay the General consultation fee as mentioned in the “Fees” section of this page, at the cashier's office and obtain a payment receipt, submit the receipt to the registration section, and obtain a registration card.
4. Head to the consultation waiting section and wait for your name to be called. The doctor will then examine and diagnose you and issue the patient with a prescription slip.
5. Head to the cashier office and submit the prescription slip and pay the prescribed fee and obtain a payment receipt, then head to the pharmacy section and submit the prescription slip and payment receipt to be verified by the pharmacist, who will then issue the patient will the prescribed medicine/drugs and instruct the patient on how to take or administer the medicine.
   

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Required Documents

• A doctor’s drug prescription slip.
• Proof of payment for the service.
  

Office Locations & Contacts

Ministry of Health & Wellness (MoH)
Physical Address:
Ministry of Health & Wellness
Plot 54609
24 Amos Street
Government Enclave
Gaborone

Postal Address:
Ministry of Health & Wellness
Headquarters
Private Bag 0038
Gaborone
Toll-Free Customer: 0800600740
Inquiries: 3632500/3170585
Emergency Services: 997
Email Address: [email protected]
MoH Contact & Map Details
MoH Website

Ministry Business hours: Monday-Friday from 8:00 am-1:00 pm and 2:00 pm -5:00 pm, closed during Public Holidays. Ministry Business hours: Monday-Friday from 8:00 am-1:00 pm and 2:00 pm -5:00 pm, closed during Public Holidays. NOTE: Hours of Operation: Public Clinics operate weekdays from 7.30 am to 4.30 pm with a nurse on call available after hours, weekends and holidays. Some public clinics operate 24 hours.

NOTE: Hours of Operation: Public Clinics operate weekdays from 7.30 am to 4.30 pm with a nurse on call available after hours, weekends and holidays. Some public clinics operate 24 hours.

Eligibility

• Citizens and non-citizens of all ages are eligible to obtain these services.
  

Fees

• General consultation for locals in government/public clinics is 5 Pula. Children under five years of age and elders above 65 years do not pay consultation fees.
• Other services Fees the patients should consult with the clinic cashier office.
  

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

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Processing Time

• These services are rendered within the course of the day.
  

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Full names of the applicant
• Age/Gender
• Reason for the visit to the center
• Residential address
• Contact details
  

Need for the Document

Pharmacy service is the process where the pharmacist dispenses medicines to in-patient, outpatient as per the doctors’ prescription and advice the patient on how/when to use or administer the medicine.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

MoH Website
MoH the Essential Health Service Package for Botswana

Others

More information which might help people.