Botswana - Apply for a Duplicate Registration Book and Number Plate

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Procedure

Apply In Person Duplicate Registration Book

1. Where a registration book has been lost, destroyed, or defaced, or the particulars thereon have become illegible, the owner of the vehicle shall apply for a duplicate with the Director of the Department of Road Transport and Safety (DRTS) Office. Department of Road Transport and Safety Regional Offices Location & Contact Details
2. The owner of the vehicle or an authorized person should first visit the local police station to report the lost logbook and obtain a police abstract.
3. The Applicant should then make the application for a duplicate, which shall be made in writing using a prescribed form only obtainable at any of the Department of Road Transport and Safety Regional Offices, Vehicle Registration and Licencing section.
4. Upon obtaining the application form, the applicant should legibly complete the form, attach all the supporting documentation as listed under the “Required Documents” section of this page and submit the complete application file to the nearest regional DRTS, Vehicle Registration, and Licencing section for consideration. Any omission of the required documents or information will render the application process incomplete.
5. The application shall be accompanied by a prescribed fee of BWP 84.50, all payments should be made as per the Authority's preferable payment mode.
6. Upon receipt of the application, the DRTS licensing officer will check for discrepancies or ineligibility in the application documents. If a discrepancy that cannot be immediately corrected exists in any of the documents, the application and all the submitted documents will be returned to the applicant and should not be re-submitted until the discrepancy has been rectified.
7. If everything is in order, the application is registered for assessment, processing, and consideration which is usually within a day.
8. After the successful documentation evaluation phase, the licensing officer shall cancel and destroy the registration books which are either destroyed, or defaced, or the particulars thereon have become illegible, and draw up a new vehicle registration booklet to be issued to the client.
9. The DRTS, Vehicle Registration, and Licencing officer shall furnish the Director with details of the contents of every duplicate registration book and the Director shall enter those details in his records.
10. Where any registration book which has been lost is subsequently found such book, or the duplicate thereof, shall forthwith be returned to the DRTS, Vehicle Registration and Licencing office for cancellation and destruction.
11. The time frame for processing the application is usually within a day.

Duplicate Number Plate

1. Where a Vehicle registration plate has been defaced, stolen or the particulars thereon have become illegible, the owner of the vehicle is first required to report the incident with the local police and present the original vehicle registration booklet to be validated and obtain a police abstract/report.
2. Once issued the police abstract the applicant is required to apply for replacement of the number plate with the Director of the Department of Road Transport and Safety (DRTS) Office.
3. The application shall be made in writing using a prescribed form only obtainable at any of the Department of Road Transport and Safety Regional Offices, Vehicle Registration and Licencing section.
4. Upon obtaining the application form, the applicant should legibly complete the form, attach all the supporting documentation as listed under the “Required Documents” section of this page and submit the complete application file to the nearest regional DRTS, Vehicle Registration, and Licencing section for consideration. Any omission of the required documents or information will render the application process incomplete.
5. The application shall be accompanied by a prescribed fee, all payment should be made as per the Authority's preferable payment mode as mentioned on the “Fees” section of this page.
6. Upon receipt of the application, the DRTS licensing officer will check for discrepancies or ineligibility in the application documents. If a discrepancy that cannot be immediately corrected exists in any of the documents, the application and all the submitted documents will be returned to the applicant and should not be re-submitted until the discrepancy has been rectified.
7. If everything is in order, the application is registered for assessment, processing, and consideration, which is usually within a day.
8. After the successful documentation evaluation phase, the licensing officer shall cancel and destroy the number plate which is either destroyed, or defaced, or the particulars thereon have become illegible and issue to the client a certified letter/document that is to be submitted to any of the Licensed Number Plate Manufactures countrywide, who will then produce a duplicate number plate and issue/affix it to the applicant vehicle.
9. The DRTS, Vehicle Registration, and Licencing officer shall furnish the Director with details of the contents of every application for a replacement of a number and the Director shall enter those details in his records.
10. Where any number plate which has been lost is subsequently found, or the duplicate /replaced thereof, shall forthwith be returned to the DRTS, Vehicle Registration and Licencing office for cancellation and destruction.
11. The time frame for processing the application is usually within a day.

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Required Documents

Duplicate number plate

• Application form for the duplicate plate signed and stamped if the applicant is non-individual
• Police report in case the plate was stolen or lost and if damage applicant will surrender the damaged plate
• Identification documents
• Vehicle Registration book-Bluebook
• Authorization letter from the vehicle owner (where applicable)
• Payment slip for the duplicate fees
• Any other supporting information document relevant to the application as requested by the Authority.

Duplicate logbook

• Application form for the duplicate logbook signed and stamped in case of a company
• Police report in case the logbook was stolen or lost and if damaged, the applicant will surrender the damaged logbook.
• Copy of the identification document.
• Authorization letter from the vehicle owner (where applicable)
• Payment slip for the duplicate fees.
• Any other supporting information document relevant to the application as requested by the Authority.

Office Locations & Contacts

Department of Road Transport and Safety
(Ministry of Transport and Communications)
Address: Tshomarelo House
Botswana Savings Bank Building
Private Bag 0054
Gaborone
Botswana
Tel. (+267) 368-8600
Fax. (+267) 3914338
Toll-Free: 17779
Email. [email protected]
Department of Road Transport and Safety Offices and Services
Ministry of Transport and Communications Office Location & Contact Details

Botswana Police Service:
Public Relations Officer
P/Bag 0012, Gaborone
Physical Address: CBD, Gaborone
Zambezi Towers Floor 3
Tel: +267 399 3815 / 19 / 20/ 21 / 74 / 78
Fax: +267 397 2404
Email: [email protected]
Botswana police service Office Location & Contact Details

BOTSWANA POLICE SERVICE - TOLL-FREE NUMBERS

• Kasane 0800 600 048
  
• Maun 0800 600 040
  
• Nata 0800 600 057
  
• Masunga 0800 600 030
  
• Gantsi 0800 600 115
  
• Letlhakane 0800 600 055
  
• Francistown 0800 600 027
  
• S/Phikwe 0800 600 063
  
• Serowe 0800 600 073
  
• Palapye 0800 600 074
  
• Mahalapye 0800 600 075
  
• Molepolole 0800 600 131
  
• Mochudi 0800 600 094
  
• Mogoditshane 0800 600 107
  
• Jwaneng 0800 600 142
  
• Gaborone (PHQ) 0800 600 144
  
• Kanye 0800 600 138
  
• Ramotswa 0800 600 102
  
• Lobatse 0800 600 108
  
• Tsabong 0800 600 122
  

Eligibility

• The vehicle owner or any other person authorized in writing by the owner is eligible to apply.

Fees

Pricing/fee schedule for Vehicle Registration and Licencing

Validity

• The vehicle registration book is valid indefinite, however, it should be updated in case of any modification to the vehicle or change of ownership.
• The vehicle registration number plate is valid indefinite.

Documents to Use

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Sample Documents

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Processing Time

• The time around for processing the application is within the day.

Related Videos

Videos explaining the procedure or to fill the applications.
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Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information

• Full names of the applicant
• Identification document number (ID card/residence permit/ Exemption Certificate)
• Nationality
• Company details (if applicable)
• Contact details (telephone No., postal address, physical address)
• police report details
• Vehicle registration booklet/logbook details
• Declaration by the applicant

Need for the Document

• It is mandatory requirement for all Botswana motorist to report any lost, stolen or damage number plate or logbook to the Botswana police and the Director of Department of Road Transport and Safety (DRTS) Office.
• A vehicle registration booklet is an official document issued to prove ownership of the motor and mentions the vehicle particulars.

Information which might help

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Other uses of the Document/Certificate

Other uses of the Vehicle registration booklet (logbook).

• The Vehicle registration booklet is used to prove ownership of a particular vehicle.
• The Vehicle registration booklet can be used to secure loans from a financial lending institution.

External Links

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Others

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