Botswana - Apply for World War II (WW II) Veterans Allowance

ProcedureEdit

Apply In-Person

To apply for World War II (WW II) Veterans Allowance, applicants should first Visit the local tribal administration office (Kgotla) and request a declaration letter confirming the veteran's participation in the war. (Address details are listed below under the “Office Locations & Contacts” section below).
Upon obtaining the declaration letter, applicants are required to gather all the supporting documentation (listed under the “Required Documents” section of this page) and head to the District Commissioner's office, social service unit, and request to be enrolled into the veterans' pension program. (Address details are listed under the “Office Locations & Contacts” section below).
The social service officer will then verify that all the necessary documentation has been provided and that the applications comply with the selection criteria before issuing the applicant the Registration of Beneficiary Form. The application form is not available online, and you can only get it at your nearest Social service office.
Please note that this form must be completed and signed in the presence of the District Commissioner or authorized official at the District Commissioner's office.
The completed Application form, attached to the supporting document should be submitted to Social Protection Department office or social service unit at the district council offices. Use this link to view the District Councils and Sub District Council offices address Link
The officer shall verify that all the necessary information and documents have been provided and that the applications comply with the selection criteria before the applicant bio-data is captured for the vetting processing to begin. During vetting, applicants will have to go through a community validation exercise before the first payment cycle.
Note; applicants will be required to Indicate preference of payment either through the 12-months voucher book at the post office / Tribal administration office in his or her area or monthly bank transfer.
After the lapse of the vetting period (usually one month). Check the outcome of your application, at the office in which the application was made, if approved you will be issued registered as a beneficiary.
Following registration beneficiaries of the program will have a choice on how their wish to access their allowance as:
Cash from Pension Officers at the Tribal administration office (Kgotla)
Cash from Post Offices in areas where they are available
Bank credits in beneficiaries bank accounts
Beneficiaries who prefer to be paid their allowance in cash are issued with order books after four weeks. Beneficiaries are expected to present their order books during payment.
Beneficiaries who prefer to be paid their allowance in Bank credits, there will be required to open a bank account, if they do not have an account with the designated Payment Service Providers (PSP) who handle the cash transfer and present the bank account details to be registered by the Social Protection Department office.
A beneficiary who is unable to collect their veterans' allowance due to; (Ill health, Old Age, or physical disability), may appoint any person of his/her choice, preferably a relative to receive the allowance on their behalf. The Proxy must produce his/her Omang get the allowance.
Payments are usually made after one month or 12 months currently; the pension allowance is BWP 600.00 per month. This is subject to constant review.

Required DocumentsEdit

National Identification Card (Omang).
Declaration Letter from Tribal Authority.
Passport (Non-citizen).
Residence Permit (Non-citizen).
Marriage Certificate (Spouse).
Birth Certificate (Children).
Veteran's Death Certificate (Spouse & Children).
Spouse's Death Certificate (Children).

Office Locations & ContactsEdit

Ministry of Local Government and Rural Development
Address: Government Enclave Main Mall
Gaborone
Botswana
Private Bag 006
Gaborone, Botswana TEL: 0800 600 718
Tel: (+267) 365 8400
Fax: (+267) 397 2382
Toll-Free: 0800 600 718
E-mail: [email protected]

Department of Social Protection Office:
Headquarters office
Ministry of Local Government & Rural Development
Address: Plot 54357,Varsha, CBD
Private Bag 0097
Gaborone
Telephone (+267) 3971916.
Fax. (+267) 397-1866
Ministry contact details link: Link

Ministry of Local Government and Rural Development
District Councils and Sub District Council offices contact details link:Link

DISTRICT COMMISSIONERS AROUND THE COUNTRY
Central Region
P O Box 93, Serowe
Tel: (+267) 4630412
Fax: (+267) 4630202

Chobe Region
P.0. Box 2, Kasane
Tel: (+267) 6250346
Fax: (+267) 6250247

Francistown Region
Private Bag 34, Francistown
Tel: (+267) 2412241
Fax: (+267)2413448

Gaborone Region
P O Box 10003, Gaborone
Tel: (+267) 3956292
Fax: (+267) 3905061

Ghanzi Region
P O Box 13, Ghanzi
Tel: (+267) 6596358
Fax: (+267) 659635

Jwaneng Region
P O Box 2, Jwaneng
Tel: (+267) 5880257
Fax: (+267) 5880121

Lobatse Region
Private Bag 2, Lobatse
Tel: (+267)5330240
Fax: (+267) 5330238

Kgalagadi Region
P O Box 1, Tsabong
Tel: (+267) 6540292
Fax: (+267) 6540215

Kgatleng Region
Private Bag 001, Mochudi
Tel: (+267) 5777312
Fax: (+267) 5710239

Kweneng Region
Private Bag 003, Molepolole
Tel: (+267) 5910588/5910111
Fax: (+267) 5910614

North East Region
Private Bag 001, Masunga
Tel: (+267) 2489333
Fax: (+267) 2489258

North West Region
P O Box 4, Maun
Tel: (+267) 6860431/432
Fax: (+267) 6860038

Southern Region
Private Bag 001 Kanye
Tel: (+267) 5440201
Fax: (+267) 5440702

South East District Region
P O Box 137, Ramotswa
Tel: (+267) 5390287
Fax: (+267) 539011

Selebi Phikwe Region
P O Box 60, Selebi Phikwe
Tel: (+267) 2610418
Fax: (+267) 2610874

Sowa Region
Private Bag 2, Sowa
Tel: (+267) 6213462
Fax: (+267) 6213584
Opening hours: 7:30 am to 4:30 pm, Monday to Friday, except public holidays and weekdays

EligibilityEdit

Applicants who meet the following requirements are eligible;

Botswana citizens with a valid national identification card (Omang) who participated in World War I or World War II.
Spouse(s) of a deceased veteran who participated in the wars and has not married another man who ever participated in the World Wars following the death of the veteran husband or wife.
A deceased veteran's child under 21 years of age whose mother is also deceased.

FeesEdit

No fee associate with the service

ValidityEdit

The grant/ allowance will lapse in the following circumstances:

Veteran dies and he has no eligible beneficiary i.e {living spouse(s) or child under 21 years of age whose mother is also deceased}
The spouse (s) of a deceased veteran dies and has no child under the age of 21 years
Children of the deceased veteran and his spouse who are over the age of 21 years

Documents to UseEdit

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Sample DocumentsEdit

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Processing TimeEdit

The time around for processing the application is within one month

InstructionsEdit

IMPORTANT NOTES
Life Declaration
A beneficiary who receives the allowance through bank credit or proxy is required to make a life declaration once every six months, failing which the payment is automatically suspended until he/she declares, in which case he/she would be entitled to arrears.

Required InformationEdit

Full name of the applicant
Contact details
Residential address details
Identity card details
Age of the applicant
Living spouse(s) details
Children under the year of 21 details
Declaration by the applicant

Need for the DocumentEdit

This is an initiative by the Government of Botswana under the Ministry of Local Government and Rural Development to show gratitude to ex-servicemen and spouse(s) of a deceased veteran who was involved in World Wars I and II, by issuing them with allowance in recognition of their contributions.

Information which might helpEdit

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External LinksEdit

GOV.BW procedure link: Link

OthersEdit

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