Andhra Pradesh - Online Complaint about Faulty Electricity Meter for (APEPDCL)

Apply Online (APEPDCL):

Step 1 :First one has to make sure that all the required documents are in hand to apply online. If you would like to know about the documents that are required for this procedure, please visit the following link : Required Documents to Complaint about Faulty Electricity Meter

Step 2 :To apply online visit the official website of Eastern power: Apply Online.

Step 3 :Click on “Customers” option which is highlighted in “Red” in the below image.

File:Andhra complaint electricity meter 1.gif

Step 4 :Now Click on the “Complaint Related” button which is highlighted in “Green” in the below image and then click on the “Register A Complaint” button which is highlighted in “Red” in the below image.

File:Andhra complaint electricity meter 2.gif

Step 5 :Click on the “CLICK HERE” button which is highlighted in “Red” in the below image to request a call.

File:Andhra complaint electricity meter 3.gif

Step 6 :Enter your name, contact number and request type as “Meter Related” and Click on “SUBMIT” button which is highlighted in “Red” in the below image.

File:Andhra complaint electricity meter 4.gif

Step 7 :The responsible officer will assign the task to the concerned department/officials and see to it that the problem is attended to immediately.

Step 8 :Upon successful registration, a unique registration number will be generated and provided to the customer, which is to be retained for status enquiry.

Step 9 :After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.