Wikiprocedure > Nigeria

Nigeria - Pay Telephone Bill

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Bills are supposed to be delivered at home, though they do not reach on time. So if you dont get your monthly international / quarterly domestic bill, head towards the nearest Telecom Nigeria and ask for the amount that you need to pay.

  • They will not give you a duplicate copy of the bill but will tell you the amount and give you a receipt after payment.
  • Payment is supposed to be made within a month from the billing date.
  • Payment made 2-3 months after the due date can be subject to penalty
  • Failure to pay after a period of four months from the due date will result in disconnection until payment
  • If the bill remains unpaid for 7 months, its gets disconnected permanently

By using Telecom Nigeria service, you shall receive a detailed bill statement for your national and mobile calls, in addition to the dial up internet and premium voice service consumption.

  • You can receive your statement either via email or fax according to your choice:
    • Call Telecom Nigeria customer service center using this number 111.
    • Visit the social media pages:
  • Your landline can enables you to make any calls and get online at home.
  • you can visit your exchange to subscribe to the new line to complete the contract procedures.
    • Make local calls.
    • You can Get online through using dial-up or by ADSL subscription.
    • For more information you can Enjoy national calling service without any subscriptions and call any State governor in Nigeria (Free installation).
  • You can also get mobile calling service at no cost on any mobile in Nigeria.

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Required Documents[edit]

Bill from the previous month. (not mandatory as long as you know the telephone number)

Office Locations & Contacts[edit]


Corporate Headquarters

Plot 19, Behind CBN

Quarters, Garki, P.M.B. 326,

Garki, Abuja

Tel: 09-2344589-3


"M-TEL"3, M-Tel Street Off Aminu

Kano Crescent, Wuse II,

Abuja, P.M.B. 5028, Abuja

Cellular: 090-409065


Corporate Headquarters

P.M.B. 12537, Area 10, Garki,

Abuja, FCT

Tel: 2342162; 2341704;2341363


2, Bissau Street, Off Herbert

Macaulay Way, Zone 6, Wuse


Telex: 91544, NITEL NG

Fax: 09-5230252


6, Gana Street, Maitama, Abuja

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  • Anyone receiving telephone bills should be aged 18 years of age
  • You should own a business, building, land or own an agreement in case you don't own land or building.


Explain the fees structure which is required for obtaining the certificate/document.


It is valid for one month

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links

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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • Please note that it takes 48 hours for Nigeria Telecom company to update your account using a mobile payment system
  • The transaction takes 24 hours to be updated using a mobile money system.

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 

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  • You can pay Telephone bills in person and online using a mobile phone.
  • You should have valid Telephone bill particulars

Required Information[edit]

  • You will require the Telephone bill details
  • The name of the consumer
  • The account Number of the consumer
  • The contact address and physical location
  • Working telephone line or Mobile number
  • The invoice is to pay the bill.

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Need for the Document[edit]

Land lines are not very common now days in Nigeria - everyone's got a cell phone, and land lines are just enjoying a resurgence. A typical Nigerian phone number (cell phone) is something like this: 0803- 456- 0987. There are no Area codes for the cell phones

For many people, this is done rather frequently to telecommunication companies whenever they load their mobile phones or land line with credit. Most people buy their cards from retailers at phone booths.

Another means some Nigerians explore is the payment through ATMs.

Information which might help[edit]

There are three major phone companies, and a last minor one. Phone coverage is quite good - even in many remote villages in Nigeria , the cell phone signal is often strong.

Also, on the Inter-State highways, the signal is often very good.

In general, telecommunications is no longer a big worry in Nigeria - for a few years now, the country has been the world's fastest growing telecommunications market, and there is basically a cell-phone revolution taking place there as we speak.

Renting cell phones in Nigeria is uncommon - simply because buying cell phones will only set you back about, say 50 dollars for the cheapest one? You will have to buy a handset (the actual phone itself) and a line (the SIM card) separately.

The price of the SIM card plummets daily - and in general (as of July 2006) a SIM card will cost you about $5! In addition to this, you have to buy local calling cards to activate the SIM cards and recharge the account (there are different values of local calling cards).

You could get some for $10, some for $5, and even as low as $2! The calling cards have a very long number on them, and this number must be loaded into the phone to recharge your account. (Beware of fake calling cards, and only buy from the Official Outlets sanctioned by the Phone companies).

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

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More information which might help people.