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Kerala - Online Apply Permanent Account Number (PAN) Card

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Step 1 : First one has to make sure that all the required documents are in hand to apply online. Please visit the following link to get the required documents list for this procedure: Link for PAN card Required Documents page
Step 2 : Please use the following link to apply online : Link for online portal.
Step 3 : User will reach a new screen as shown below. Here select the Application Type and Category from the dropdown menu as applicable to you. Complete the other page prompts as applicable and click “Submit” button at the bottom of the page that is highlighted in “Red”. Please follow the below image where options are highlighted appropriately.
Note: The fields marked with "*" are mandatory.

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Step 4 : A new screen will be provided.System generated temporary token number will be displayed along with information. Please note down this temporary token number to use it in later stage. Please click “Continue with PAN Application Form” button. Please see the below image where it’s highlighted in “Red”.

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Step 5 : User will be provided with a new screen for online PAN application form. Please go through the guidelines Under Guidelines section and click the applicable button.
Step 6 : User will move to “Personal Details” section as shown below. Please select the mode by which the PAN application documents to be submitted and complete the page prompts with appropriate details and finally click “Next” button at the bottom of the page. Please follow the below images where options are highlighted appropriately.

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Step 7 : In the same page please click on the “Save draft” button at the top of the page to save your application draft and continue to fill up the application. Applicant shall continue filling the online form without using “Save Draft” option too. Please see the below image where it’s highlighted in “Red”.

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Step 8 : Now user will progress to the Contact & other details section for processing the data. Here, user should select source of income, Address for communication and contact details. Don’t make any mistake while entering details. Please click “Next” button at the bottom of the page. Please follow the below images where options are highlighted appropriately.
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Step 9 : Now user will progress to the “AO Code” section for processing the data. Here, user should select appropriate details as per AO type and process other details as applicable. Finally click “Next” button at the bottom of the page. Please follow the below images where options are highlighted appropriately.

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Step 10 : Now user will progress to the “Document details” section for processing the data. Here, user should select the proof of documents to be submitted for ID, address and Date of birth. Please upload the required documents as appropriate and click “Submit” button at the bottom of the page. Please follow the below images where options are highlighted appropriately.

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Step 11 : A new screen with summary of completed application form will be provided. If in case of any changes or modification required please select “Edit” button to make respective corrections or click “Proceed” button. Please follow the below images where options are highlighted appropriately

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Step 12 : A new page will be provided. Please select appropriate mode of payment and fill relevant details.Choose “Demand Draft” if you already made one or choose “Online Payment…” (through service providers) to process online payment. Please see the below image where it’s highlighted in “Red”.

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Step 13 : On selecting “Online payment through Bill Desk” a pull down prompt will be provided. Please go through the details and hit the 'I agree to terms of service' check box. Finally click “Proceed to Payment” button. Please see the below image where it’s highlighted in “Red”.

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Step 14 : In the new page, fill up the appropriate details as applicable and click “Pay Confirm” button. Please see the below image where it’s highlighted in “Red”.

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Step 15 : Now user will reach payment gateway page. Please process online payment with applicable details.

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Step 16 : Once the payment is made user will receive a payment receipt as per below image. User need to click “Continue” button to proceed with rest of the process.Please see the below image where it’s highlighted in“Red”.

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Step 17 : User will get a new screen. User needs to click on “Click here” option to generate/retrieve 16 digit virtual ID. Once you do this please click “Continue with e-KYC/e-Sign” button. Please see the below image where it’s highlighted in“Red”.

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Step 18 : User will get a new screen for OTP verification. Here please provide details as per prompt and click appropriate button to get OTP. User would receive OTP. Please provide the OTP in the prompted space and click “Submit” button. Please see the below image where it’s highlighted in“Red”.

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Step 19 : User will now reach eSign page. Here enter the appropriate details, select the check box for “I hereby authorize….” option and click “Request OTP” button. User will get OTP. Please see the below image where it’s highlighted in“Red”

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Step 20 : Please enter the received OTP at the prompted space as shown below and click “Submit” button. Please see the below image where it’s highlighted in“Red”

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Step 21 : Once the above steps are complete, user will reach a new page to download the application. User shall read the instruction provided in the below image and follow as guided to fill up the password. Once the password is provided click “Ok” button to get the application form in Pdf format. Please follow the below image.

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Step 22 : Send the supporting documents via post or courier to NSDL if “Forward application documents physically “ option is selected.
Step 23 : This application will be processed by the department . On successful verification of the submitted documents and details the department will dispatch the card to the applicant as per deliverable period.