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Kerala - How to Pay Electricity Bill

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  1. Electricity bill payment for the electricity consumed by a consumer shall be paid to the respective state electricity board (department).
  2. “Kerala State Electricity Board” (KSEB) is the electricity regulation board operating within the state of Kerala.
  3. Payment of electricity bill shall be paid through
    1. Cash counters of respective electricity board office / Payment outlet
    2. Online portal – Web Self Service
    3. Pay through Mobile App
    4. Pay through other sources
Note: Link for payment mode: payment mode option link


  • There are different amount charged for residential and commercial users. The rate of per unit charge varies with state to state and as per the slab decided by the respective electricity board.
  • Following online link provides Tariff Details. Link for information: Tariff link

Pay in person

  1. Consumers shall pay their electricity bill in person at the respective electricity board office collection centers. Please use the link to use the appropriate details to get address details of your respective contact phone number of the offices: link for contact (please use the respective address obtained to pay in cash counter / payment outlet)
  2. Go to the respective center and pay your bill amount along with the bill to make payment.
  3. The counter staff will issue you the receipt for the payment made

Pay online:

  1. In order to pay online, please use the following link: online portal link
  2. In the given page, please select “online Services” option tab to reach the next page
    1. Here user can login using the credentials. If you are a new user, then click select “New User Registration “option to register the details and then login.
  3. User shall select “Quick Pay” from the list of options provided
  4. In the given page, enter the Consumer Number or Mobile number as per the user choice and then hit “Submit to view the bill” to get the extended page with details of outstanding bill information for the provided consumer detail.
  5. User has to enter the email id, Mobile number and amount to pay at the respective boxes and hit the option “Proceed to payment” to reach the payment page to select his convenient option to proceed for payment.
  6. In the payment gateway page, please select the type of payment(Credit / Debit / Net Banking) and provide required details at prompted places and hit “Pay now” to reach the successive page.
  7. User should follow the screen prompt for the payment mode selected to complete online payment transaction.
  8. Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.

Pay through FRIENDS collection centre / Akshaya e-pay Counters

  1. User can pay at the nearest centers for your area.
  2. Link for Akshaya Centres :Akshaya center link

KSEB - Mobile App

  1. This app can be downloaded using the Google play store. play store link
  2. Once the app is installed, user has to login to access the options.
  3. Once logged in, user will get the screen with options to choose, please select appropriate option to pay.
  4. Once the next screen reached, please provide the prompted details and proceed for making payment using appropriate option.
  5. Once you select the payment type, user will be directed to the respective payment gateway option for user to provide appropriate details against the prompt.
  6. After completing the screen prompt, please use the respective option to pay online.
  7. Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.

Other Apps to pay

  1. Users shall use the private app’s to make payment of electricity bill. Please make sure with the respective department officials to confirm about these service providers to make payment.
  2. Electricity bill can be paid through following apps Paytm, Amazon, Freecharge, Mobikwik etc,.

BBPS (Bharath Bill Payment System)

  1. Use the following link to pay at your area BBPS outlet as per pin code: BBPS outlet link
    1. Please select “find nearest Bharat BillPay outlet” option provided at the bottom of the page.
    2. Enter your pincode at the box provided and hit “Go” to reach the next page with contact details. Please follow the page to get the details of payment outlet and pay their directly
  2. Use the following link to pay as per your Bank/Non-Bank for Quick Bill Payment: BBPS Quick bill payment option
    1. Please select the Respective electricity department and follow the screen prompt and proceed further to make the payment
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Required Documents[edit]

Consumer has to provide the following details while paying the bill

    • Electricity Bill
    • Consumer number (can be obtained from old receipt also)
    • Board for which payment is paid
    • Aadhaar card
    • Consumer address and name

Office Locations & Contacts[edit]

Kerala State Electricity Board Ltd.,
Vydyuthi Bhavanam,
Pattom, Thiruvananthapuram - 695004,
Kerala, INDIA.
Phone: +91 471 2446480, 2514468 ,+91 9446008179
Customer care: 1912, +91 471 2555544
Contacts link : contact information link

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  • The individual should be a resident of the state.
  • Consumers are eligible to pay the electricity bill.
  • Every applicant has to have a meter reading to calculate consumption


  • Electricity bills are generated with the slab rates applicable for the units consumed as per the state regulations
  • As a consumer, it is mandatory to pay prescribed amount as advised by respective board. (even the electricity is not consumed, each states has different default charges levied to its active consumers and the same has to be paid)


  • The electricity bill generated for the period has to be paid before the due date.
  • There will be a penalty for late payment. Authorities has the power to suspend the connection
  • This payment is valid for the consumed electricity units

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links
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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • It is immediate
  • The payment of electricity bill is made immediately

Related Videos[edit]

Kerala - Online Pay Electricity Bill

Kerala - Pay Electricity Bill

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Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information[edit]

A list which displays the kind of information which is required to complete the procedure.
1. Date of Birth.
2. City or County of Birth.
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Need for the Document[edit]

  • One has the pay the electricity bill within the due date for bill generated against the usage for the given period
  • In different state the collection for the electricity varies from monthly to two months once
  • Our everyday life requires electricity more than anything else. So, user has to pay by due date
  • Government provides electricity connection to those who apply for a new connection.
  • Electricity should be consumed with responsibility. Because not only the cost counts but also this resource needs proper care to make available for our future generations

Information which might help[edit]

  • State government provides subsidy in the amount charged based on different factors (Agriculture, usage of electricity and more)
  • Always use certified products for electrical wiring
  • One should not use domestic supply for commercial purpose and there will be a heavy fine and even action against consumer is inevitable.

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

Place some external links which might help.
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More information which might help people.