Wikiprocedure > India > Kerala

Kerala - Disconnect Water Connection

From Wikiprocedure
Jump to: navigation, search


Apply In-Person:

  1. The request for water disconnection can be made in the prescribed application form to the “Assistant Executive Engineer” of your local water supply office.
  2. Go to the water supply office in your area.
  3. Link for contact details: link. In the given page please select the respective authority from the drop down list against designation. For contact details
  4. Collect the application form or write on a plain A4 sheet as advised.
  5. Link to download application form.  : application form link
  6. Complete the application form. Attach the entire required document as per our “required document” section and present it to the designated authority.
  7. This application and attached documents will be checked. If all are in place, applicant will be advised to pay disconnection fees.
  8. Please pay the advised fees at the respective counter and obtain the receipt.
  9. Now submit your application for disconnection along with the remittance of application fee, disconnection fee and all dues if any to the designated authority in two sets. (second set will be returned with signature of the receiving authority)
  10. Once the application is received, authorities will register the request into the register.
  11. Applicant will get acknowledgment for the submitted application. Please keep it safe for future reference.
  12. This application will be processed internally. Department staff will disconnect the service as notified.

  • Water connections can be disconnected temporarily for a minimum period of three months and a maximum period of 12 months as per the request of the consumers


Required Documents

  • Application form
  • Proof of Identity
  • Residence Proof (telephone bill/electricity bill)
  • Aadhaar card.
  • Last payment paid receipt.

Note: Apart from the above documents authorities may ask to submit additional information or documents. Please provide them for processing.

Advertise On This Page

Office Locations & Contacts

Kerala Water Authority
Jala Bhavan, Vellayambalam,
Thiruvananthapuram, Kerala,
India, 695033.
Phone 0471-2328654
Contact Link: Link



  • A valid consumer
  • All the payments are paid up to date.


  • Fees/charges should be paid as applicable and as advised by the authorities in terms of area.


  • As long as the disconnection is not going to be permanent, the disconnection will be valid for the requested period after which consumer shall follow the department for reconnection.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

  • within one week

Advertise On This Page

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.



Make sure you have paid the bills.

Required Information

  • Name of the applicant
  • Address
  • Consumer number
  • Meter number
  • Division
  • Sub division
  • Reason for request

Need for the Document

  • A consumer shall apply for temporary disconnection or permanent disconnection of water in case if they do not live there anymore.

Information which might help

  • In case of non-payment of bill, consecutively for 2 (two) months or as specified by the department water supply connection will be disconnected.
  • Beware – Law is strict against those who dodge to follow the amendments.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.


More information which might help people.