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England - Procedure to Return a Deceased Person Passport

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Procedure[edit]

  • If you are in the UK, you should either:
    • hand in the passport to your nearest Regional Passport Office
    • send it to Customer Service Manager, Newport Passport Office, PO Box 175, Newport NP20 1XA
  • You should also include a completed copy of the 'What to do with a passport when the passport holder has died' form. You can get the form online by following the link below or by calling the Passport Adviceline on 0300 222 0000.
  • If you are abroad, you should send the passport to your nearest British embassy, consulate or high commission. You should also include a completed copy of the 'What to do with a passport when the passport holder has died' form.
  • For security purposes, you should cut off the top right-hand corner of the passport's front cover before posting it. This prevents it from being used again.
  • When IPS gets the passport, they will cancel it on the passport database and either:
    • dispose of it safely on your behalf
    • return it to you
  • If you would like the passport returned to you, you need to let IPS know this by ticking a box on the form. If you do not ask for it to be returned, IPS will dispose of the passport once they have cancelled it.

If you can't find the deceased person's passport

  • If the passport is lost or unavailable, it is your responsibility to tell IPS.
  • If you're in the UK, you should write to the Customer Service Manager, Newport Passport Office, PO Box 175, Newport, NP20 1XA. Outside the UK, contact your nearest British embassy, consulate or high commission.
  • You will need to send or hand in to IPS:
    • a completed Lost or Stolen (LS01) Notification form
    • an issued copy (not a photocopy) of the death certificate
    • a completed 'What to do with a passport when the passport holder has died' form



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Required Documents[edit]

  • When you return a deceased person's passport to IPS or a British embassy, consulate or high commission, you should include:
    • the passport, with the top right-hand corner of the cover cut off
    • a completed 'What to do with a passport when the passport holder has died' form, stating if you want the passport returned to you (you will need the death certificate number if available)
  • If you can't find the deceased person's passport
    • a completed Lost or Stolen (LS01) Notification form
    • an issued copy (not a photocopy) of the death certificate
    • a completed 'What to do with a passport when the passport holder has died' form



Office Locations & Contacts[edit]

Foreign and Commonwealth Office Travel Advice

The FCO Travel Advice service provides advice for British travellers on staying safe abroad and posts notices for over 200 countries based on the most accurate and up-to-date information available.

Contact point: Foreign and Commonwealth Office Travel Advice
Address: Consular Directorate,Old Admirality Building,London,SW1A 2PA
Phone number: Travel advice - 08458 502 829
Fax: 020 7008 0155
Email address: [email protected]
Website: http://www.fco.gov.uk/en/travel-and-living-abroad/

Identity and Passport Service (IPS)

The Passport Adviceline is currently experiencing a high volume of calls and intermittent technical problems. If you can't get through, please try again later. IPS is investigating the issue and apologise for any inconvenience caused to customers.

Contact point: Identity and Passport Service (IPS)
Address: Globe House,89 Eccleston Square,London,SW1V 1PN
Phone number
Passport Adviceline: 0300 222 0000
Text Relay: 18001 0300 222 0000
Text phone: 0300 222 0222
Website: http://www.ips.gov.uk/passport/contact.asp
Opening Hours: Adviceline: 8.00am to 8.00pm
Monday to Friday, 9.00am - 5.30pm weekends and public holidays

Nearest IPS office

http://maps.direct.gov.uk/LDGRedirect/MapAction.do?ref=passportinterviewoffices

Nearest Regional Passport Office

http://maps.direct.gov.uk/LDGRedirect/MapAction.do?ref=passportofficesregional#mapanchor

Nearest Regional Passport Office (Northern Ireland)

http://www.direct.gov.uk/en/TravelAndTransport/Passports/DG_177732

British embassies, consulates and high commissions around the world

http://www.fco.gov.uk/en/travel-and-living-abroad/find-an-embassy/



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Eligibility[edit]

If you are responsible for a deceased person's belongings, you are eligible to return the passport to IPS wherever possible.



Fees[edit]

Explain the fees structure which is required for obtaining the certificate/document.



Validity[edit]

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever



Documents to Use[edit]

Please attach documents which can be used by people who would like to follow this procedure.    



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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    



Processing Time[edit]

Please explain the processing your application.    



Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	


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Instructions[edit]

  • It is important that the passport of a deceased person is cancelled so it cannot be used illegally.
  • If you are responsible for a deceased person's belongings, you should return the passport to IPS wherever possible.
  • In all cases you should notify IPS when a passport holder has died.
  • For more help after someone has died
If someone has died and you're dealing with their affairs, see 'What to do after a death' for more help and advice.
  • What to do after a death (government, citizens and rights section)
http://www.direct.gov.uk/en/Governmentcitizensandrights/Death/WhatToDoAfterADeath/index.htm



Required Information[edit]

Details of passport holder
  • Full Name
  • Date of birth
  • Place of birth
  • Country of birth
  • Passport number
  • Date of issue
  • Death certificate number (if available)
Applicant details
  • Applicant name
  • Contact Address
  • Postcode
  • Telephone number
  • Email Address



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Need for the Document[edit]

If a passport holder dies and their passport is not cancelled, there is a risk that someone could use their identity illegally. The Identity and Passport Service (IPS) can cancel a deceased person's passport on their database, even if you can't find the passport to return it.



Information which might help[edit]

Enter other informations which might help



Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External Links[edit]

  • Directgov - Returning a deceased person's passport
http://www.direct.gov.uk/en/TravelAndTransport/Passports/Loststolenordamagedpassports/DG_174164
  • Table of passport fees, how to pay and refunds
http://www.direct.gov.uk/en/TravelAndTransport/Passports/howlongittakesandurgentappplications/DG_174109
  • Report a lost or stolen passport
http://www.direct.gov.uk/en/TravelAndTransport/Passports/Loststolenordamagedpassports/DG_174162
  • Order a death certificate (government, citizens and rights section)
http://www.direct.gov.uk/en/Governmentcitizensandrights/Registeringlifeevents/Birthmarriageanddeathcertificates/DG_175628
  • What to do after a death (government, citizens and rights section)
http://www.direct.gov.uk/en/Governmentcitizensandrights/Death/WhatToDoAfterADeath/index.htm



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Others[edit]

More information which might help people.