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England - How To Apply for a Free Passport

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  • There are several ways you can apply. First you need an application form. You can either complete the form online or get a paper copy of the form by:
    • Sending an online request to IPS who will then send you a form
    • Collecting it from a Post Office Branch that offers the Check & Send Service
    • Calling the Passport Adviceline 0300 222 0000 to request one
  • If you live outside the UK you can only apply for a free passport in person when visiting the UK. Or through your local British Embassy, High Commission or Consulate. You cannot apply online or by post.
Online application
  • You can complete a passport application online. Once you have completed and submitted the form (which includes full instructions), IPS will return it to you to sign and date. You will then need to enclose the right photos and documents, before returning it to IPS for processing.
  • Apply for a passport online (


Required Documents[edit]

  • IPS needs to see original documents that prove you are British. IPS does not accept photocopies of documents.
  • A birth certificate is not considered absolute proof of identity. Even if you were born in the UK, IPS may ask to see further documents.
  • National identity card
  • Residence permit or residence card
  • Marriage Certificate
  • Driving licence

Office Locations & Contacts[edit]

Identity and Passport Service (IPS)

The Passport Adviceline is currently experiencing a high volume of calls and intermittent technical problems. If you can't get through, please try again later. IPS is investigating the issue and apologise for any inconvenience caused to customers.

Contact point: Identity and Passport Service (IPS)
Address: Globe House
89 Eccleston Square
Phone number
Passport Adviceline: 0300 222 0000
Text Relay: 18001 0300 222 0000
Text phone: 0300 222 0222



  • You are eligible to apply for a free passport if you were
    • Born before 2 September 1929
    • A British national


Explain the fees structure which is required for obtaining the certificate/document.


Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use[edit]

Please attach documents which can be used by people who would like to follow this procedure.    


Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time[edit]

Please explain the processing your application.    

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 



  • If you're a British national born on or before 2 September 1929 you can apply for a free passport. You can get a ten year passport from the Identity and Passport Service (IPS). This passport will be free whether it is a renewal of an existing passport or your first one.
  • You can apply for a refund of the standard passport fee if both the following apply, you have:
    • applied for a passport since 19 May 2004
    • you are eligible for a free passport
  • IPS can answer any questions about obtaining your free passport or applying for a refund on the Passport Adviceline 0300 222 0000. The line is open between 8.00 am and 8.00 pm Monday to Friday and 9.00 am and 5.30 pm on weekends and public holidays.
  • You can find full information about all aspects of passports and how to apply in the travel and transport section.

Required Information[edit]

  • Full name
  • Date of birth
  • National Insurance or NHS number
  • Nationality
  • Marital status
  • Contact address
  • Telephone number


Need for the Document[edit]

If you were born on or before 2 September 1929 and are a British national, you could be eligible for a free passport. You will need a full ten-year passport if you want to travel abroad, even if it is for a day.

Information which might help[edit]

Enter other informations which might help

Other uses of the Document/Certificate[edit]

A passport is a document, can be used as your identity and for international traveling purpose.

External Links[edit]

  • Directgov - Qualifying for a free passport
  • Request a passport application form (IPS)
  • Post Office Check & Send service (travel and transport section
  • Passports (travel and transport section)
  • Find your nearest Check & Send Post Office
  • Passport photos and who can certify them
  • Table of passport fees, how to pay and refunds
  • Free passports for British nationals born before 2 September 1929



More information which might help people.