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England - How To Apply for New Adult Passport

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The Identity and Passport Service (IPS) has one standard form for all types of individual passport applications. It comes with full instructions, whether you fill in the paper version or complete it online. Learn how to get the form and what fee and supporting documents you need to send IPS.

The application form
  • First you need the get the application form from IPS and complete it. You can get the form in four ways. You can:
    • Complete it online, in which case IPS will print out the completed form and send it to you to sign and return with supporting documents
    • Collect it from a Post Office branch that offers the Passport Check & Send service
    • Request it online and IPS will send you one in the post - allow up to five working days for delivery
    • Call the Passport Adviceline 0300 222 0000 and ask IPS to send it to you in the post - allow up to five working days for delivery.
  • You need to sign the form yourself and should also get it countersigned at section 10.
  • The person you ask to countersign should be a person you have known for at least two years. They must also:
    • be over 18
    • hold a current British or Irish passport
    • be willing to write their passport number on the form
  • They should work in a recognised profession or otherwise have good standing in the community. For a list of suitable professions, see 'Who can countersign your application?'
  • You should ask the same person to certify one of your photographs. They do this by writing on the back:
    • 'I certify that this is a true likeness of [Miss, Mr, Mrs, Ms or other title and your full name]'
  • They must then sign and date the statement.

Sending the application form:

  • Send your application form using the pre-printed envelope that comes with the form (include your photos and supporting documents)
  • You can also send your application form through the Post Office Passport Check & Send service.


If you will send you application - payment by post, you can either:

  • Pay by credit or debit card, simply fill in details on the payment form in the Applying for a passport guidance notes that comes with the form.
  • You can also include a cheque or postal order payable to Her Majestys Passport Office


Her Majestys Passport Office will contact you by posting you a letter. When you received the letter, phone them to make an appointment for an interview at one of their offices. You may choose an office where you will have your interview, but not the time and date of the interview. Her Majestys Passport Office may be able to assist you in arranging an interview close to you if you live in a remote area, make sure to ask when you phone to make an appointment.

The interview may last for about about 30 minutes.

Youll be asked to confirm facts about yourself that someone trying to steal your identity may not know.

Any personal information given in the interview will be destroyed shortly after the passport is issued.

Checking the status of your application

You can track your passport application 3 weeks after you applied. You may contact the Passport Adviceline to check the status of your passport application. You'll need the barcode number from your application form and the number on your receipt if you used Passport Check & Send or applied at a Passport Customer Service Centre.

Issuance of passport

Once approved, your new passport will be sent to you either by courier or through the Royal Mail Recorded Delivery service. They will either:

  • hand your passport to you if youre at home
  • deliver your passport with the rest of your post
  • leave you a card or send you a letter to tell you where to collect your passport or how to arrange redelivery.

The missed delivery card or letter wont say that the package contains your passport.


Required Documents[edit]

  • IPS needs to see original documents that prove you are British. IPS does not accept photocopies of documents.
  • A birth certificate is not considered absolute proof of identity. Even if you were born in the UK, IPS may ask to see further documents.
  • Your ID card
  • Residential Proof
  • You must send 2 identical photos when applying for a passport. For more details about the passport photo:

Note: The Passport office may ask for additional documents. To know more follow links: and

Office Locations & Contacts[edit]

Foreign and Commonwealth Office Travel Advice

The FCO Travel Advice service provides advice for British travellers on staying safe abroad and posts notices for over 200 countries based on the most accurate and up-to-date information available.

Contact point - Foreign and Commonwealth Office Travel Advice
Address - Consular Directorate
Old Admirality Building
Phone number - Travel advice - 08458 502 829
Fax - 020 7008 0155
Email address - [email protected]
Website -

To Find the nearest Passport Customer Service Centre to your place (you'll need to enter a postcode):

Identity and Passport Service (IPS)

The Passport Adviceline is currently experiencing a high volume of calls and intermittent technical problems.



  • You can apply for a first adult passport if you are 16 or over and one of the following:
    • British citizen
    • British overseas territories citizen
    • British subject
    • British national (overseas)
    • British protected person
  • The rules can be complicated. You can find more detailed information on each category in 'Nationality groups who are eligible for a British passport'.
  • If you are unsure about nationality and British citizenship you can find more information on the website of the UK Border Agency:


Adult (16 and over) standard 32-page passport

  • Normal service by post - 72.50
  • Post Office Passport Check & Send - 81.25

Adult (16 and over) jumbo 48-page passport

  • Normal service by post - 85.50
  • Post Office Passport Check & Send - 94.25

Passport for people born on or before 2 September 1929

  • Normal service by post - Free
  • Post Office Passport Check & Send - Free

How to pay

  • Post Office Passport Check & Send service:
    • Debit or credit card accepted
    • Postal order payable to Post Office Ltd
    • Cheques not accepted
    • Cash
    • The Check & Send service is free if you qualify for a free passport.
    • You can ask for a refund of the Check & Send fee (8.75) if the Post Office makes a mistake checking your form. You cant get any other refund if your application is rejected.
  • By post:
    • Debit or credit card accepted, complete the form in the application pack
    • Cheque or postal order payable to Her Majestys Passport Office
  • At a Regional Passport Office:
    • Debit or credit card accepted
    • Postal order payable to Her Majestys Passport Office
    • Cheques not accepted
    • Cash

NOTE: For cheque or postal order (payable to the correct organisation, and write the application barcode numbers on the back)

Fees for returning supporting documents

Your supporting documents (eg birth certificates) will be sent back to you free of charge by normal second class post.

It usually costs an extra 3 if you want your documents sent back by Secure Delivery. Choose this option on the application form if you want to use it.

Theres no extra charge for returning documents by Secure Delivery if you:

  • renew an adult passport and have applied for a 48-page jumbo passport
  • apply for a free passport because you were born on or before 2 September 1929


Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use[edit]

Please attach documents which can be used by people who would like to follow this procedure.    


Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time[edit]

Allow six weeks to get your passport. Applications may take longer to process between April and September, it is advisable that you apply earlier.

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 



  • If you are applying for your first adult passport, you should apply at least six weeks before you want to travel.
  • You can't use the Fast Track one-week or Premium one-day services. This is because, as well as completing the form, you need to have an interview as part of the application process.
  • The Identity and Passport Service (IPS) will contact you to arrange an interview after they have received and checked your application.
  • If you had your own British passport as a child you will not need an interview, as your application is classed as a renewal.
  • IPS needs to see original documents that prove you are British. IPS does not accept photocopies of documents.
  • A birth certificate is not considered absolute proof of identity. Even if you were born in the UK, IPS may ask to see further documents.
  • Passport photos are a vital part of your application. If the photos you supply are not suitable, your passport will be delayed. For some applications you also need to ask someone to certify a photo. Make sure you know exactly what is needed so you get it right first time.
  • If you are applying for a passport outside the UK you will follow a different application process. To know more:

Required Information[edit]

  • Full Name
  • Full Address
  • Country
  • Postcode
  • Email Address


Need for the Document[edit]

A passport is a document, issued by a national government, which certifies the identity and nationality of its holder for the purpose of international travel.

Information which might help[edit]

Enter other informations which might help.

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

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More information which might help people.