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England - How To Apply for Employment and Support Allowance

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Procedure[edit]

Claiming by telephone or textphone

  • If you claim Employment and Support Allowance by telephone or textphone an adviser at the contact centre will:
    • Go through the application with you
    • Fill in the form
  • You will not have to fill in any forms yourself.
  • Lines are open Monday to Friday, from 8.00 am to 6.00 pm.

Contact centre numbers

  • Telephone: 0800 055 6688
  • Textphone: 0800 023 4888
  • You can also make your claim in Welsh.
  • Telephone: 0800 012 1888

Call charges

  • Calls to 0800 numbers are free from BT landlines and some mobile phone operators but you may have to pay if you:
    • Use another phone company
    • Use a mobile phone (except O2, Orange, Vodafone, T-Mobile, Virgin Media and Tesco Mobile)
    • Are calling from abroad
  • Calls from mobile phones can cost up to 40p a minute, so check the cost of the calls with your service provider.

Textphones

  • Textphones are for people who find it hard to speak or hear clearly. Textphone numbers can only receive calls made from another textphone. If you do not have a textphone of your own but need to use one, try:
    • Your local library
    • An advice centre like the Citizens Advice Bureau
  • They may have one you can use.

Downloading a claim form

  • The claim form is called Employment and Support Allowance ESA1. If you would like to fill in the claim form by yourself, you can download it. You will have to print this form and post it to Jobcentre Plus.
  • There are guidance notes which you need to read before filling in the claim form.
  • There are two versions of the ESA1 form. One version must be printed and filled in with a pen. The other version can be filled in using the computer.
  • You can save this interactive form as you fill it in. This means that you do not have to complete the form in one go. The 'save' feature only works in Adobe Reader 7.0 and above.
  • After you have completed the form on screen, you will have to print and sign it.
  • Please note that these forms do not apply in Northern Ireland.
  • You can download the claim form ESA1 using the following links.



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Required Documents[edit]

  • Your Identity
  • Residential Proof
  • Medical Certificate
  • Salary statement
Identity documents

You must provide original documents. DVLA wont accept photocopies or laminated certificates.

United Kingdom (UK) digital passports
  • If you hold a digital passport (the photograph and signature appear on the same page), DVLA can confirm your identity with the Identity and Passport Service. You dont have to send your passport to DVLA.
  • When applying online youll be asked to provide your nine digit passport number allowing DVLA to confirm your identity.
  • If you apply by post, using the D1 'application for a driving licence', write your nine digit passport number and your signature in the 'confirming your identity' section of the D1 form.
Other types of identification
  • DVLA also accepts the following documents as confirmation of your identity. Unlike the digital passport though, you'll need to send your identity document with your application:
    • Full valid current passport
    • Biometric residence permit (formerly known as the identity card for foreign nationals)
    • UK certificate of naturalisation
  • Do not send in your passport if you need it within the next month. If this is the case you should consider delaying your licence application until you can send it with your passport to DVLA.
  • If youve reached State Pension age, you can provide originals of one of the following in your name:
    • Recent (within three months) bank or building society statement showing your pension payment and National Insurance number
    • BR2102, BR2103 or BR5899 letter confirming your eligibility for the State Pension
UK birth and adoption certificates
  • UK birth and adoption certificates can also be used, however, as they are not absolute proof of identity, they must be accompanied by one of the following:
    • National Insurance card or a letter from the Department for Work and Pensions containing your National Insurance number
    • Photocopy of the front page of a benefits book or an original benefits claim letter
    • P45, P60 or pay slip
    • Marriage certificate or divorce papers (decree nisi or absolute)
    • College or university union card or school record
  • If you don't have a birth or adoption certificate, or the one that you have doesnt show your full name or country of birth, contact your local register office.



Office Locations & Contacts[edit]

Contact centre numbers
  • Telephone: 0800 055 6688
  • Textphone: 0800 023 4888
  • You can also make your claim in Welsh.
  • Telephone: 0800 012 1888
Textphones
  • Textphones are for people who find it hard to speak or hear clearly. Textphone numbers can only receive calls made from another textphone. If you do not have a textphone of your own but need to use one, try:
    • Your local library
    • An advice centre like the Citizens Advice Bureau
  • They may have one you can use.
Financial support contacts

http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/DisabledPeopleContacts/GovernmentContacts/DG_10014918



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Eligibility[edit]

  • You may be able to claim Employment and Support Allowance if any of the following apply to you:
    • Your Statutory Sick Pay has ended, or you cannot get it
    • You are self-employed or unemployed
    • You have been getting Statutory Maternity Pay (SMP) and have not gone back to work for your employer because you have an illness or disability which affects your ability to work
    • You are under State Pension age
  • You must also either:
    • Have had an illness or disability which affects your ability to work for at least four days in a row (including weekends and public holidays)
    • Be unable to work for two or more days out of seven consecutive days
    • Be getting special medical treatment



Fees[edit]

Explain the fees structure which is required for obtaining the certificate/document.



Validity[edit]

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever



Documents to Use[edit]

Please attach documents which can be used by people who would like to follow this procedure.    



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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    



Processing Time[edit]

Please explain the processing your application.    



Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displaye


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Instructions[edit]

  • You can claim Employment and Support Allowance (ESA) by telephone, textphone or by downloading a claim form.
  • The easiest and quickest way is by telephone or textphone.
  • It is important to contact the Jobcentre Plus office dealing with your claim if your circumstances change. You can do this by telephone - the number will be on letters they have sent to you. For example if:
    • You do any work, including voluntary work
    • You start training and get a training allowance
    • You change your address
    • You have been in hospital for 52 weeks and part of your benefit is paid for someone else
    • You go abroad
  • If you are getting Statutory Sick Pay, please send us your current medical statement with your claim.
  • You can ask the office that dealt with your claim to look again at their decision if you:
    • Are refused Employment and Support Allowance
    • Have questions about your payment
  • If you are still unhappy with the outcome, you can appeal.
Rates

Weekly rate during the assessment phase

  • The assessment phase rate is paid for the first 13 weeks of your claim while a decision is made on your capability for work through the Work Capability Assessment.
  • Following are the age of claimant and weekly amount
    • A single person aged under 25: up to 56.25
    • A single person aged 25 and over: up to 71.00

Weekly rate during the main phase

  • The main phase starts from week 14 of your claim, if the Work Capability Assessment shows that your illness or disability does limit your ability to work.
  • Following are the type of group and weekly amount
    • A single person in the Work Related Activity Group: up to 99.15
    • A single person in the Support Group: up to 105.05
  • In most cases you will not get any money for the first three days of your claim. These are called 'waiting days'.
  • Depending on your circumstances you may be able to get more money if you get income-related Employment and Support Allowance.
  • You can only get extra money for your husband, wife or civil partner if you get income-related Employment and Support Allowance.



Required Information[edit]

  • Full name
  • Date of birth
  • National Insurance number
  • Nationality
  • Contact address
  • Telephone/Mobile number
  • Information about your partner (like name, date of birth, national insurance number, etc.)
  • Information about your illness or disability
  • Information about your work (like employers name, address, phone number, job title, payroll, etc.)
  • Information about other benefits (like attendance, Bereavement allowance, etc.)



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Need for the Document[edit]

You can claim Employment and Support Allowance (ESA) by following the below instruction and procedure.

Employment and Support Allowance
  • Employment and Support Allowance is a social security benefit for people who have an illness or a disability.
  • You may be able to get Employment and Support Allowance if you have an illness or disability, and you
    • Are unemployed, or
    • Are self-employed, or
    • Work for an employer but you cannot get Statutory Sick Pay, or
    • Have been getting Statutory Sick Pay but it has now stopped.
  • Statutory Sick Pay is money employers pay to employees who are away from work for 4 days or more in a row because of their illness or disability.



Information which might help[edit]

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Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External Links[edit]

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Others[edit]

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