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Austria - Passport Lost or Stolen

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Lost or theft happened in Germany

  1. For stolen passport, you will need to file a police report regarding the incident and submit the report along with all other documents needed to the passport authorities.
  2. You won't need to file one if the reason for re-issuance was due to lost.

Procedure Abroad

  1. You will need to file a police report with authorities abroad regarding your lost or stolen passport.
  2. Request for an emergency passport that will serve as you travel document, allowing you to cross borders.
  3. Once you are back in Austria, you will need to file another police report, if the reason is due to theft. You won't need to file one if your passport was lost.
  4. Submit the confirmation of the Austrian Theft Report along with all other documents needed for the issuance of a new passport.

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Required Documents[edit]

Requirements for Emergency Passport:

In Germany

  • Official identification card or an identity witness / witnesses of identity with official photo identification, so that the identity can be determined
  • A passport photo (Portrait 35 x 45 mm ) not older than six months after certain criteria passport photo (in color)
  • Additional Requirement if you have never requested a red passport or identity card in a credit card format:
    • Proof of citizenship , award notice or confirmation staatsbrgerschaftliche
    • Birth certificate (may be required)
  • Additional requirements when changing names:
    • Marriage certificate or name change notification
  • When the desired entry of an academic degree or professional title of Engineer / Engineer:
    • Award certificate

Should the provision of proof of citizenship or birth certificate is not possible, an emergency passport can only be issued if the Passport issuing authority may request the information with the relevant authorities (depending on the office hours of other authorities under certain circumstances).


  • Evidence of an urgent reason ( eg flight ticket, hotel confirmations, loss or theft)
  • A still existing identity card or identity of honor / an identity witnesses or any evidence of identity
  • A passport photo (Portrait 35 x 45 mm ) not older than six months after certain criteria passport photo (in color)

Requirements for the Re-issuance of Passport:

  • Police Report
  • Completed Application Form
  • Identification Card
  • A passport photo (Portrait 35 x 45 mm ) not older than six months after certain criteria passport photo (in color)

Office Locations & Contacts[edit]

Municipal Offices

To locate offices:

City Council

To locate Statutory Offices:


A-8700 Leoben, Erzherzog Johann-Strae 2

Tel: +43 (0)3842/4062-450 bis 454

Fax: +43 (0)3842/4062-455

Operating Hours:

Mo Do: 08:00 Uhr-16:00 Uhr

Fr: 08:00 Uhr-12:30 Uhr

Municipality of Schwechat

Passport Office

Town Hall Square 9, Ground Floor

Tel: 01 70108221 ext 319 or ext

Fax: 01 70108394 DW

Austrian Representations Abroad:


Passport Center Hauptstrae 1 - 5, Neues Rathaus, 1.

Stock (ber dem Brgerservice Center), 4041 Linz

Tel.: +43 732 7070

Fax.: +43 732 7070 54 2110


Fire Department

Wiener Strae 154, 4020 Linz

Tel.: +43 732 3342 0


Online Emergency Passport Form:

To know more:


Headquarters of the Passport Office

1082 Vienna, Lerchenfelderstrae 4, 2 Floor, room 201



Phone +43 1 4000 89516

Phone : +43 1 89517 4000

Telephone : +43 1 4000 89523

Outside office hours contact number:

City Hall Station ( MA- 68) 1, 2 Lichtenfelsgasse

Phone: +43 1 4000-98350

Fax: +43 1 4000-99-98350

Upper Municipal Councillor Head of Department: +43 1 4000 89511

Deputy Head of Department: +43 1 4000 89513

Issuance of travel documents other than emergency passports: Monday to Wednesday, Friday from 8.00 to 13.00 clock Monday to Wednesday afternoons by appointment booking Thursdays from 8:00 bis 17.30 clock.

Exhibition of Notpssen, frustrations and deprivations of travel documents: Monday to Wednesday Friday from 8.00 to 15.30 clock Thursdays from 8:00 bis 17.30 clock

Office hours: Monday to Wednesday, Friday 7:30 to 15:30 clock Thursday from 7.30 bis 17.30 clock Excludes: closed on public holidays, on Good Friday, Christmas Eve (24.12.) and New Year's Eve (31.12.) Retrieved from 7.30 bis 12.00 clock

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Provide eligibility criteria's for going through this procedure.


Explain the fees structure which is required for obtaining the certificate/document.


Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use[edit]

Please attach documents which can be used by people who would like to follow this procedure.    

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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time[edit]

Please explain processing time taken in obtaining the document/certificate.   

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 

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Passport Authorities can issue an emergency passport to an Austrian Citizen who has an urgent need to go back to Austria from abroad and does not possess any travel document.

Note: For information on how you can apply for an emergency passport:

Required Information[edit]

A list which displays the kind of information which is required to complete the procedure.
1. Date of Birth.
2. City or County of Birth.

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Need for the Document[edit]

A passport is a document issued by the government. It certifies the identity and nationality of the holder, to be used for travel abroad. It contains informations about the holder; like name, gender, date and place of birth.

In case your passport was lost or stolen, you can request to be issued a new one.

Information which might help[edit]

Please note that not all states accept an emergency passport or to establish further conditions ( eg United States since 1 July 2009, Turkey). information about it is available on the website of the Federal Ministry for European and International Affairs.

Starting 1 July 2009 entering the United States with an Austrian emergency passport under the "Visa Waiver Program" is no longer possible.

The entry with an emergency passport is only in connection with a visa to the U.S. diplomatic mission-possible. Here are observed: the agreement of a interview appointment at the U.S. representative authority, the cost of currently about 105 euros and the processing time of at least two business days.

Due to the processing time for a U.S. visa the possibility of issuing a one-day domestic express passport should be considered.

Further information on the one-day Express Pass can be found in the Information Sheet.

The cited provisions apply even if the actual destination is not USA , but a U.S. airport for onward travel (transit) must be used.

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

  • Passport Act
  • Passport Act Implementing Regulation
  • Austrian Government Portal

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Follow the link below if you would like to receive email notification about renewing your passport or making some modifications on your passport information.