Botswana - Obtain Laboratory and Diagnostic Service

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Procedure

Apply In Person

1. The Ministry of Health & Awareness (MoH), Department of Public Health office with the aid of public and private registered hospitals and clinics offers services such as Medical Services that includes’ Laboratory and Diagnostic Services. MoH Contact & Map Details.
2. Patients that require Laboratory and Diagnostic Services such as MRI, CT, Ultrasound, Plain Film (X-Ray), Fluoroscopy, Mammography, Complete Blood Count and Lipid/level Panel, etc., can obtain such services from a local health center/clinics, which are small hospitals with minimal facilities, yet they offer services like the big hospitals.
3. Pay the General consultation fee as mentioned in the “Fees” section of this page, at the cashier's office and obtain a payment receipt, submit the receipt to the registration section, and obtain a registration card.
4. Head to the consultation waiting section and wait for your name to be called. The doctor will then examine you and decide if you require Laboratory or Diagnostic services and what type and mention it on the laboratory request slip.
5. the patient should then head to the cashier office and submit the doctor’s laboratory request slip and pay the prescribed lab fee and obtain a payment receipt
6. Patients should submit the doctor’s laboratory request slip and payment receipt to be verified by the lab technician, who will then administer the service e.g X-ray, ultrasound or collect the sample in the case of blood or issue the patient with a labeled container to collect the sample e.g urine, stool or saliva.
7. The sample will be analyzed and the test result or X-ray, ultrasound pictures will be issued to the patient to be returned to the doctor for assessment and diagnosis.

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Required Documents

• A doctor’s laboratory request slip.
• proof of payment for the service.

Office Locations & Contacts

Ministry of Health & Wellness (MoH)
Physical Address:
Ministry of Health & Wellness
Plot 54609
24 Amos Street
Government EnclaveGaborone

Postal Address:
Ministry of Health & WellnessHeadquarters
Private Bag 0038Gaborone
Toll-Free Customer: 0800600740
Inquiries: 3632500/3170585
Emergency Services: 997
Email Address: [email protected]
MoH Contact & Map Details
MoH Website
Ministry Business hours: Monday-Friday from 8:00 am-1:00 pm and 2:00 pm -5:00 pm, closed during Public Holidays.

NOTE: Hours of Operation: Public Clinics operate weekdays from 7.30 am to 4.30 pm with a nurse on call available after hours, weekends and holidays. Some public clinics operate 24 hours.

Eligibility

• Citizens and non-citizens of all ages are eligible to obtain these services.

Fees

• General consultation for locals in government/public clinics is 5 Pula. Children under five years of age and elders above 65 years do not pay consultation fees.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

• These services are rendered within the day.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Full names of the applicant
• Age/Gender
• Reason for the visit to the center
• Residential address
• Contact details

Need for the Document

• Laboratory and diagnostic services are tests used to check if a person’s health is normal. For example, a lab can test a sample of your blood, urine, or body tissue to see if something is wrong. A diagnostic test, like blood pressure testing, can show if you have low or high blood pressure.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

MoH Website
MoH The Essential Health Service Package for Botswana

Others

More information which might help people.