Botswana - Obtain HIV and AIDS Service

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Procedure

Apply In Person

1. The Ministry of Health & Awareness (MoH), Department of Public Health office with the aid of public and private registered hospitals and clinics offers services such as Primary Health Care Services that includes HIV and AIDS Services. MoH Contact & Map Details
2. Persons who wish to access such services should visit the nearest health facilities- both public and private; as well as designated civil society organizations for HIV testing services. The services that are provided by these medical facilities includeProvides HIV/AIDS and STI Counselling and Testing Services.
   • Provides Behavior Change Interventions and Communications (BCIC) on HIV/AIDS.
   • Provides information on HIV/AIDS.
   • Provide technical guidance to HIV/AIDS workplace programs.
3. In the case of HIV/AIDS and STI Counselling and Testing Services the blood test result will be issued the same day for adults and children above 18 months, will the results for infants less than eighteen (18) months the result will be issued in Fourteen (14) working days.
4. If the result is positive, the patient will be further counseled, educated on how to live a healthy and productive life, and enrolled in the HIV/AIDS treatment program that aid to assist all people living with HIV/AIDS to have easy access to the universal free antiretroviral treatment (ART).
5. The patient will be issued with a clinic card that should be presented to the clinic for the patient to access other HIV and AIDS services such as refill for the ARV drugs, food, and nutrition education, etc.

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Required Documents

• Birth certificate.
• National Identity card (Omang) for citizens.
• Passport for non-citizens.

Office Locations & Contacts

Ministry of Health & Wellness (MoH)
Physical Address:
Ministry of Health & Wellness
Plot 54609
24 Amos StreetGovernment EnclaveGaborone

Postal Address:
Ministry of Health & WellnessHeadquarters
Private Bag 0038Gaborone
TOLL-Free Customer: 0800600740
Inquiries: 3632500/3170585
Emergency Services:  997
Email Address: [email protected]
MoH Contact & Map Details
MoH Website
Ministry Business hours: Monday-Friday from 8:00 am-1:00 pm and 2:00 pm -5:00 pm, closed during Public Holidays.

NOTE:Hours of Operation: Public Clinics operate weekdays from 7.30 am to 4.30 pm with a nurse on call available after hours, weekends and holidays. Some public clinics operate 24 hours.

Eligibility

• Citizens and non-citizens of all ages are eligible to obtain these services.

Fees

• General consultation for locals in government/public clinics is 5 Pula. Children under five years of age and elders above 65 years do not pay consultation fees.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• These services are rendered within the day.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Full names of the applicant
• Age/Gender
• Reason for the visit to the centre
• Residential address
• Contact details

Need for the Document

• The HIV and AIDS services offered by the various medical institutions aim to increase HIV awareness, HIV care, support, treatment of HIV-related infections, and non-clinical services that in combination with antiretroviral therapy contribute towards the reduction of rates of ill health and AIDS-related deaths among people living with HIV.

Information which might help

HANDBOOK OF THE BOTSWANA 2016 INTEGRATED HIV CLINICAL CARE GUIDELINES

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

BW.GOV
MoH Health Services

Others

More information which might help people.