Botswana - Apply for Water Analysis (Laboratory Services)

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Procedure

Apply In-Person

1. The request for water Analysis (Laboratory Services) shall be made to the Department of Water and Sanitation office, which is under the Ministry of Land Management, Water and Sanitation Services. Ministry contact details
2. Applicants should visit any of the Department of Water and Sanitation offices, Water Quality Laboratory, and express their interest to have their water tested.
3. Customers will be issued with the Request form at the service desk or directly download it using this link;Request form
4. The customer will be provided with sample collection bottles and instructions on how to collect the water sample.
5. The application form duly completed in all respect, attached to the supporting documentation as mentioned under “Required Documents” section of this page, and the sample should be submitted to the Department of Water and Sanitation offices, Water Quality Laboratory for testing and analysis.
6. Upon receipt of the application file and sample the laboratory technician/staff will verify if all the necessary information and documentation has been provided and that the applications comply with the selection criteria before advising the customer to make payment of the applicable fee as mentioned under the “Fees” section below.
7. The sample will be labelled and registered, the customer will be issued with an acknowledgment as proof of submission of the application.
8. The result of the analysis will be ready for withdrawal by the applicant within 5 and 10 working days for Microbiology analysis and Chemical analysis respectively, against the applicant identification document and acknowledgment slip, if in person or the results can also be sent to the applicant via e-mail or post, as per the applicant request.
9. If you require the result to be explained to you, please contact/request the laboratory technician to do so, also you will be provided with advice on national water standards.

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Required Documents

• Citizens- Certified National Identity card (Omang)
• Non-citizens- Certified copies of passport

Office Locations & Contacts

Ministry of Land Management, Water and Sanitation Services
Private Bag 00434
Gaborone
Botswana
Plot Number 1108
AKD Building
Main Mall
Tel: (+267) 368 2000/361 5300
Fax: (+267) 390 4826/3913055
Tollfree: 080 060 0737

Gaborone Department of Water and Sanitation (Headquarters)
Ministry of Land Management, Water and Sanitation Services
Water Quality Laboratory
Address: Old Lobatse Road, Plot 25019
Private Bag 0029
Gaborone
Botswana
Tel. (+267) 3607100
Fax. (+267) 3903508

Maun Department of Water and Sanitation,
Ministry of Land Management, Water and Sanitation Services
Water Quality Laboratory
Address: Along Sir Seretse Khama Rd
Private Bag 002
Maun
Botswana
Tel. (+267) 6860452
Fax. (+267) 6860372
Ministry contact details
Opening hours 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday except public holidays.​

Eligibility

• All citizens, non-citizens, and businesses that want to know the condition of the water can access this service.

Fees

• Chemistry Full Pack cost is 300 (BWP)
  

Chemistry Full Pack include the following; {pH, Electrical Conductivity, Total Dissolved Solids, Alkalinity, Bicarbonates, carbonates, sodium, potassium, calcium, magnesium, iron, manganese, fluoride, chloride, bromide, nitrite, nitrate, sulphate, o-phosphate, Turbidity}

• Microbiology Full Pack cost is 240 (BWP)
  

Microbiology Full Pack include the following; {Faecal coliform, E. coli, Total coliform, Intestinal enterococcus}

• Chemical Analysis of Waste Water-Full Pack cost is 200 (BWP)
  

Chemical Analysis of Waste Water-Full Pack includes the following; {Total Suspended Solids, Dissolved oxygen, Biochemical Oxygen Demand, Chemical Oxygen Demand.

• Individual Analyte (drinking water) cost is 15 (BWP)

• Individual Analyte (Microbiology) cost is 60 (BWP)

• Individual Analyte (Wastewater) cost is 50 (BWP)

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Request form

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• Microbiology analysis is completed within five (5) working days and chemistry analysis is completed within ten (10) working days.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Applicant full names
• Contact details (Telephone, email, fax, address)
• State the source of the water (borehole, dam, water treatment plant, River etc.)
• Basic site information
• Water source purpose
• Method of sampling
• Sample preservation
• Pre-treatment
• Physical and aesthetic requirements
• Turnaround time
• Customer declaration

Need for the Document

• Analysis of water samples provides the customer with knowledge of the chemistry and microbiology of their water. The water sample can be obtained from a borehole, well, water tank, dam, tap, or any other water source
  

Information which might help

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Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Gov.BW

Others

More information which might help people.