Mexico - Apply for Information Request of the Individual Account at the ISSSTE (Institute of Security and Social Services for State Workers)

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Procedure

Apply In-Person:

1. To Apply for an Information Request of the Individual Account at the ISSSTE (Institute of Security and Social Services for State Workers), the applicant has to approach the Institute of Security and Social Services for State Workers – link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as requested by the authority.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. An acknowledgement receipt will be provided. Please save it for future reference.
10. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
11. Keep a record of the request, including any reference numbers or confirmation of receipt. Follow up with ISSSTE if they do not receive the requested information within the expected time frame.
12. This entire process can be completed within a few weeks or as per the timeline advised by the respective department authority.

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Required Documents

• Application form
• ID proof (Birth Certificate, national Identity card, etc)
• Proof of Relationship
• Power of Attorney
• Payment of proof
• Other Supporting Documents

Office Locations & Contacts

Institute of Security and Social Services for State Workers


Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado
Jesús García Corona 140 Col. Buenavista 06350 Mexico City
Telephone: 51409617
Citizen Attention: 54488903
Email - [email protected]
Contact link – link

Eligibility

The following are eligible to apply for an Information Request of the Individual Account at the ISSSTE (Institute of Security and Social Services for State Workers) in Mexico:

• The worker or pensioner himself/herself.
• The spouse of the worker or pensioner.
• The children of the worker or pensioner under the age of 16 or under the age of 25 if they are studying.
• The parents of the worker or pensioner who are dependent on him/her.
• The legal representative of the worker or pensioner.

Fees

• The applicant has to pay the prescribed fee as requested by the authority.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire registration process can be completed within a few weeks or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• ZIP code
• Gender
• Mobile number
• Fax
• Specific Request
• Preferred Communication Method
• Bank Account Information
• Fee receipt
• Additional Information

Need for the Document

• The Information Request of the Individual Account at the ISSSTE (Solicitud de Información de Cuenta Individual en el ISSSTE) is a form that can be used by ISSSTE workers to request information about their individual accounts. This information includes the worker's balance, contributions, and investment options.

Information which might help

Here are some of the benefits of requesting information about the individual account:

• It can help track the retirement savings.
• It can help plan for retirement.
• It can help determine if one is eligible for a pension.
• It can help resolve any discrepancies in the account balance.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

link

Others

More information which might help people.