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2025-05-01T11:40:27Z

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==Procedure==
'''Apply In Person '''
#To Apply for Star Rating (New), the applicant has to approach the Department of Tourism [http://www.tourism.gov.ph/regional_offices.aspx link]
#An application form will be provided to the applicant by the concerned officer.
#The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
#Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
#The applicant has to attach the photocopies of the required documents along with the application form while submitting.
#Submit all the documents with the completed form to the concerned officer.
#The applicant has to pay the prescribed fee as requested by the authority.
#After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
#Also, the applicant has to schedule an appointment at their convenient time.
#The inspector will personally visit the establishment and validate its compliance with the prescribed Health Safety Guidelines.
#After the inspection, the Philippine Department of Tourism will assess the establishment's compliance with the Star Rating standards and issue a Star Rating.
#Once the process gets completed, the applicant will get a notification through email.
#Upon completion, the applicant will get the certificate through email.
#This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
'''Apply by Email:'''
#To Apply for Star Rating (New), the applicant has to approach the Department of Tourism [http://www.tourism.gov.ph/regional_offices.aspx link]
#An application form will be provided to the applicant by the concerned officer.
#The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
#Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
#The applicant has to attach the photocopies of the required documents along with the application form while submitting.
#Submit all the documents with the completed form to the concerned office email ID - dotncr@tourism.gov.ph
#The applicant has to pay the prescribed fee as requested by the authority.
#After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
#Also, the applicant has to schedule an appointment at their convenient time.
#The inspector will personally visit the establishment and validate its compliance with the prescribed Health Safety Guidelines.
#After the inspection, the Philippine Department of Tourism will assess the establishment's compliance with the Star Rating standards and issue a Star Rating.
#Once the process gets completed, the applicant will get a notification through email.
#Upon completion, the applicant will get the certificate through email.
#This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
 
==Required Documents==
*Accommodation Establishment Information Sheet
*Accommodation Establishment Self-Rating Form
*Business Registration and Permits
*Building Permit, Certificate of Occupancy, and Fire Safety Certificate
*Floor Plan and Room Layout
*Amenities and Facilities Inventory
*Staffing and Training Program
*Standard Operating Procedures
*Guest Feedback Mechanisms
*Any other documents (if required)
 
 
==Office Locations & Contacts==
'''Department of Tourism (DOT)''' 
DOT-National Capital Region (NCR) Regional Office 2nd Floor 
The New DOT Bldg. , 351 Sen. Gil Puyat Ave. 
Makati City 
Tel.No.: (632) 459-5200 to 459-5230 Loc. (212 and 232) 
Tourist Information Center Tel. No.: (632) 459-5200 to 5230 Loc. 102 
Centennial Tel. No.: (632) 887-1109 Loc. 2280 
NAIA Airport Tel. No.: (632) 832-2964/551-0698/551-2554 
NAIA Lobby Tel. No.: (632) 852-2191/852-1165 
Airport Fax No.: (632) 853-1687 
E-Mail: dotncr@tourism.gov.ph 
Contact [http://www.tourism.gov.ph/regional_offices.aspx link] 
 
 
==Eligibility==
*Any hotel, resort, or any other accommodation establishment that intends to Apply for Star Rating (New) is eligible to make this application.
 
 
==Fees==
*The applicant has to pay the prescribed fee as requested by the authority.
 
 
==Validity==
*The certificate is valid for three years.
 
 
==Documents to Use==
Please attach documents that can be used by people. e.g. links
 
 
==Sample Documents==
Please attach sample completed documents that would help other people.
 
 
==Processing Time==
*This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
 
 
==Instructions==
*Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
*Applicants must provide genuine information while applying for this procedure.
 
 
==Required Information==
*Applicant name
*Address
*Telephone number
*Valid email address
*Sex
*Nationality
*Hotel name
*Plan and details
*Declaration
*Date
*Signature
 
 
==Need for the Document==
*Star Rating (New) in the Philippines is a program initiated by the Philippine Department of Tourism to provide an objective and standardized way of rating hotels, resorts, and other accommodation establishments in the country.
*This program aims to promote and improve the quality of Philippine accommodations and to provide guests with a reliable way of assessing the level of service and facilities provided by an establishment.
 
 
==Information which might help==
*Under the Star Rating (New) program, accommodation establishments are rated based on a set of criteria and standards, such as room amenities, guest services, cleanliness, and maintenance. The Star Rating ranges from one to five stars, with five being the highest rating.
 
 
==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.
 
 
==External Links==
[http://www.tourism.gov.ph/general_information.aspx Link]
 
 
==Others==
*The Star Rating (New) program is updated periodically to ensure that it reflects the changing needs and expectations of guests.
*The most recent update was in 2019, which introduced new criteria for the assessment of accommodation establishments, such as environmental sustainability and accessibility for persons with disabilities.
 

[[Category:Philippines]]

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