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2025-05-01T08:28:30Z

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==Procedure==
a)In person at any of these Pay points.
*Bring your water bill to one of these locations:
**Head Offices, Kampala Road, Industrial Area
**Comcraft House, Haille Selassie Avenue, City Centre
**The Mall, Westlands Lower Ground Floor
**Pangani, Muranga Road, adjacent to the Pangani Roundabout
**Enterprise Centre, 3rd Floor of Enterprise Road opp Industrial Area Remand Prison
**BuruBuru Shopping Centre, Kagina Plaza
**Karen Regional Office, Karen Shopping Centre
**Western Regional Offices, Off Joseph Kangethe Road
**Kayole Offices, Kayole near Equity bank

b)Using M-pesa (Safaricom)
**Go to M-PESA Menu on your mobile phone
**Select Pay Bill
**Enter 530100 as the Business Number
**EnterNWC followed by your Nairobi Water Number as the ACCOUNT NUMBER e.g NWC92929292
**Enter the value amount to pay (NO COMMAS) e.g 2000
**Enter your M-PESA PIN
**Then send the request You will receive an SMS confirming the transaction

c)Using Airtel Money
**Go to the Airtel Money Menu and choose MAKE PAYMENTS option
**Choose the PAYBILL Option
**Choose OTHERS Option
**Enter the word JAMBOPAY as the business name
**Enter the value amount to pay (NO COMMAS)>
**Confirm amount
**Enter your 4 digit Airtel Money password
**Enter NWC followed by your Nairobi water Account Number as the REFERENCE number e.g NWC9292929292 You will receive an SMS confirming the transaction

====Apply Online====

1.Go to http://nwater.jambopay.co.ke/ .

2.Enter your account number

3.Follow the simple instructions

==Required Documents==
You will require the water invoice details to pay the amount.

==Office Locations & Contacts==
'''Ministry of Water, Sanitation and Irrigation - Head Office''' 
Maji House, Upper hill, 
Off Ngong road, 
P.O BOX 49720 – 00100 
Nairobi 
Telephone: +254 020 2716103, 4900000 
Fax: +254 020 2727622 
Email: ps@water.go.ke 
Email:public.complaints@water.go.ke 
Email:public.communication@water.go.ke 
Website:[https://www.water.go.ke/contact/ Website Link] 
 
==Eligibility==
You should be an Kenyan citizen and your age should be of 18 years. Anyone above 18 years receiving tapped water from Water and Sewerage Company in Kenya.

==Fees==
The water bill varies from category type such as Commercial, individual, domestic, multi-storied building, commercial, non-revenue connections.

==Validity==
*You should pay the water bill on a monthly basis.
*Hence, the document is valid for a month.
*If you do not pay the amount regularly, disconnection fee and service charges are levied.

==Documents to Use==
Please attach documents that can be used by people. e.g. links

==Sample Documents==
Please attach sample completed documents that would help other people.

==Processing Time==
It takes 30 minutes for the account to be updated

==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".

==Instructions==
*You can pay water bill in person and online
*You should have valid water bill particulars in order to pay for water bills.
*You should own an apartment,
*You should own land,
*You should own a building,
*You should have an agreement if you don't own the above requirements.

==Required Information==
*You will require the water bill details
*You should require an account Number with the water and sewerage of Kenya
*You will need a telephone contact
*You will need a physical address
*You will need a the invoice to pay the bill.

==Need for the Document==
*There is more water than land yet we have to pay high water rates for something we have trillions of gallons on Earth.
*The owner of an apartment, land, building has to pay the water bill to the National water and sewerage board of Kenya.
*The governing authority of the jurisdiction levies the water bill to the owner in which the property is located.
*Water is provided for domestic purposes, commercial purpose, industrial purposes, institutions, establishments such as offices, schools etc. by different mode of connection i.e. pipe, hand pumps, tube well or well.

==Information which might help==
*To know the status of your water bill, send in your account number/ meter account number to 20557 via SMS
*You will get a reply with details of your water bill/ meter reading showing the account status
*This is a premium service, sms charge is ksh 10 above normal rates.

==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

==External Links==
http://www.nairobiwater.co.ke/customer_service/?ContentID=2

==Others==
More information which might help people.

[[Category:Kenya]]

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Wesley: Auto